SoftActivity Monitoring Software blog

Deep Software introduces online update system for registered users of Activity Monitor. This system enables our customers to download new version of Activity Monitor software online on our website.

It requests for user’s full name, email and the registration key that was used to activate the software. It allows then to download newest version of Activity Monitor software. You will also see expiration date of your subscription to updates and support.

If your updates and support subscription has expired the system will offer an easy option to renew your subscription for 1 more year.

Registered users of Activity Monitor: Check Subscription and Download the Latest Version

SoftActivity has released a major update of its employee monitoring software Activity Monitor version 5.0. Update is recommended to all users.

List of changes in Activity Monitor 5.0:

• new: secure connection between Monitor and Agents using SSL. All monitoring data is securely encrypted for network transfer
• new: redesigned architecture that makes the software more reliable, secure, scalable, and easier to add new features in future
• new: more than one Monitor can connect to the same Agent computer and simultaneously watch activity in real time
• new: connect to a remote computer when no user is logged on. Screen tab will show a logon screen. You can use such commands as Turn Off, Restart Computer, Transfer Files from Agent, Change password
• new: download logs when no user is logged on to monitored computers. If a user logs off from Windows at the end of a day before leaving, Monitor can still collect logs and screenshots
• new: filter in Agents list view: Show Only Online Agents/Only Offline/Show All
• new: improved reliability of Agent service. If monitoring process stops due to crash it will restart automatically and monitoring continues
• new: full usage of multi-core capabilities of modern CPUs for improved performance and UI responsiveness
• new: Agent uses less memory (RAM) and CPU resources
• new: Agent uses only one TCP port #15163 and one UDP port #15164 for communications. This makes it easier to setup firewall exceptions. In firewall rule for Agent allow all network activity for amsvc.exe process. Such rule is created automatically in Windows Firewall during setup
• new: support of Google Chrome browser for Internet monitoring
• new: collecting recordings in Activity Monitor from remote computers silently in background without popping up Download progress window
• new: uninstall Agent remotely on any OS and not dependent on what user is logged on
• new: support of Windows 7
• new: view user activity in remote desktop (RDP) sessions on the monitored computer. This means you can now monitor even when user logs in to his office computer remotely from home.
• new: monitored users can not see files with recordings. There are no access rights to files with recordings that are temporarily kept on their computers
• new: Licensing change: now the license is required also for computers where monitoring part of the software is installed, i.e. for manager’s PC. For example, to monitor 10 employee computers by 2 managers from their computers an organization needs 12 computers license

Upgrade to Activity Monitor 5.0 here

Download free trial

Buy Activity Monitor 5.0 Now

SoftActivity has released version 1.2 of its SoftActivity TS Monitor software. It’s a security software for monitoring users activity on Terminal Servers. Update is recommended for all users.

Changes in version 1.2:

• fix: on some computers caused connection errors in Outlook to MS Exchange server
• fix: user log-on and log-off events where not recorded
• fix: several minor fixes

Download SoftActivity TS Monitor 1.2 Now

Bright Hub published a review of our new product SoftActivity TS Monitor. After testing this server monitoring software, reviewer at Bright Hub said:
“I was impressed with both the concept and thorough implementation of all the required features for effective terminal services monitoring. The program’s focus on secure handling of the recorded sessions and the implementation of security features was likewise well thought out and well implemented.”

Read full SoftActivity TS Monitor review

New Westminster, British Columbia, Canada – June 2, 2009 – Deep Software Inc. today announced the release of SoftActivity TS Monitor, a comprehensive solution that enables administrators to monitor user activity in Windows Terminal Server sessions.

The threat of attack from insiders is both real and substantial. According to a study conducted by the United States Secret Service and CERT, 32% of all electronic crimes in which the perpetrator could be identified were committed by insiders. Additionally, companies must contend with an increasing volume of legislation which requires that they take action to protect the data that their networks hold against unauthorized disclosure. Preventing outsiders from accessing that data is relatively straightforward, but preventing insiders from accessing and disclosing it can be far from straightforward.

“While it is reasonably easy for a company to secure its network against external threats, securing it against internal threats can be much more challenging,” said Yuri Martsinovsky, CEO of Deep Software. “Security is only as strong as the weakest link and, in many cases, the weakest link is the lack of control which companies have over the actions of their employees. While firewalls and intrusion prevention and detection systems can stop outsiders accessing your data, they cannot stop insiders passing your data to outsiders.”

SoftActivity TS Monitor has an extensive set of logging and report options that help companies mitigate insider threats:

TS Monitor logs every action performed by local and remote users during Terminal Server sessions. The product records

• Screenshots of user actions
• Used applications
• Sent and received email
• Web browsing history
• Both sides of IM conversations
• And more

TS Monitor enables administrators and managers to:

• View detailed reports on the server usage
• See when users logged on and log off the server
• View a list of the most used applications and visited websites
• See exactly what was typed in any application
• Replay a slideshow of user actions

TS Monitor compliments Deep Software’s Activity Monitor, a solution that enables managers and administrators to monitor employee workstations on a LAN. With TS Monitor, companies can now also record their Terminal Server’s usage. SoftActivity TS Monitor supports Windows Server 2003, 2008 and Citrix.

Pricing and Availability

TS Monitor is available now. Pricing is dependent on number of monitored users and decreases with volume – a 10 user license costs $449.90. Licenses include 1 year of updates and unlimited technical support.

About Deep Software Inc.

Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of industry-leading security and web analytics solutions for government agencies, large enterprises, small and medium-sized businesses, as well as home PC users.

For more information and to obtain a free trial version of SoftActivity TS Monitor, please visit http://www.softactivity.com/tsm.aspx

Deep Software has released Activity Monitor version 4.41. This is a maintenance release that includes several important issues fixed. Update is recommended to all customers.

Most changes are made on Agent side, that requires re-installation of Agents on client computers. But Monitor from 4.41 version is compatible with Agents 4.4 and vise versa

Changes in Activity Monitor version 4.41:

• fixed: sometimes user actions were not recorded after fast user switching on Windows XP
• fixed: incorrect fields shown in the bottom part on Email tab in Reports Viewer
• fixed: Agent Description field was always getting replaced with computer name
• fixed: Computers could show up as offline in some situations in a network with Windows Domain
• fixed: Agent Log not recording on computers with international versions of Windows containing non-English characters in “Application Data” folder name
• fixed: Agent log not recording if no Agent password is set

Download Activity Monitor trial version 4.41 here

Renewal Center for Registered users

Deep Software released a service build 2717 of SoftActivity Keylogger version 3.8 parental control software. It fixes following issues listed below, that some customers could experience with the software.

• sometimes user actions were not recorded after fast user switching on Windows XP
• password prompt when installing full version over trial and no password was set

Update is recommended for all customers. You can re-download full version from the same location where you downloaded it originally.

Download SoftActivity Keylogger trial version here

Deep Software is glad to announce the availability of Educational Site license of its Activity Monitor software. This license allows monitoring of user activity on unlimited number of computers owned by an educational organization. It’s the most affordable monitoring solution for a school or even whole school district as well as college or university.

To see current pricing on Activity Monitor and purhcase it online on our secure site visit our order page at http://www.softactivity.com/buyam.asp. We accept purchase orders from educational organizations as well as major credit cards

CNET Download.com have published a review of SoftActivity Keylogger. CNET editors gave it 5 out of 5 stars rating and recommend it for monitoring a home PC.

“it performed very well in all of our tests, and any level of user will find it simple to master”;

“We recommend this tool to anyone interested in monitoring PC use by others in the house”;

Read full review of SoftActivity Keylogger at CNET

Bright Hub has published a positive review of SoftActivity keylogger:

“With a bucketload of features, a reasonable price and reasonable stealth, SoftActivity Keylogger offers almost everything you could ask for from a keylogger”;

“SoftActivity has a winner, with its new and improved Keylogger.”;

“In short, SoftActivity’s Keylogger is the most fully featured keylogger on the market today.”

SoftActivity Keylogger review