There are no known compatibility issues with SoftActivity software and Microsoft Security Essentials product. You may simply install Activity Monitor, SoftActivity Keylogger or SoftActivity TS Monitor on your computer and start monitoring your employees or children.

In you run into any compatibility issues please let us know

Avast! Free Antivirus 5 does not detect SoftActivity computer monitoring products. There are no known issues with this antivirus.

To prevent any possible conflicts in future with this antivirus, you may exclude SoftActivity folder from scans in Avast!. Follow the steps below to exclude SoftActivity folder.

1. Temporary disable real-time protection of avast!

Right click avast! icon in system tray and select avast! shield control – Disable for 1 hour command:

Disable real-time protection

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Avira AntiVir Personal 10 does not detect SoftActivity computer monitoring products. There are no known issues with this antivirus.

To prevent any possible conflicts in future with this antivirus, you may exclude SoftActivity folder from scans in Avira. Follow the steps below to exclude SoftActivity folder.

1. Temporary disable real-time protection of AntiVir

Right click AntiVir icon in system tray and select AntiVir Guard enable command:

Right click AntiVir menu and disable Guard

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If you have Norton 360 installed, it may detect and delete Activity Monitor and Agent. To avoid this you need to setup exclusions in Norton 360. It will then ignore presence of Activity Monitor and allow monitoring of computers in your office network. Following steps below add these Signature Exclusions in Antivirus Settings in Norton 360:

• Spyware.ActMon
• Spyware.ActivMonAgent

You need to do it on computers where you are planning to install Activity Monitor and Agent before the installation. If you add exclusions after installation, you may need to reinstall Activity Monitor again, as it could be already damaged by the antivirus.

You may also need to create a Firewall Rule for Activity Monitor and Agent.

Antivirus exclusions for Activity Monitor and Agent in Norton 360

1.Open Norton 360 main window. Click Settings:

Norton 360 main window. Click Settings

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Norton Antivirus will report presence and delete Activity Monitor software and Activity Monitor Agent . You can  still install Activity Monitor on your company’s computers to monitor employees if you are authorized to do so. You will  to add a few excludes in Norton Antivirus.

1. Open Norton Antivirus main window and click Settings in Computer panel:

Norton Antivirus 2010 - click Settings for Computer

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Norton Antivirus may report presence of SoftActivity Keylogger software on your computer and remove it. It’s doing it in case someone installed SoftActivity Keylogger on your computer without your knowledge to monitor. In fact, there is no virus in SoftActivity Keylogger software. It only does what is declared in features list on its website, i.e. records your kids computer  activity with parent’s permission. All recorded information is stored locally on the computer unless you set it to email reports. In this case it emails encrypted reports directly to the email address you specified using  the specified SMTP server.

As an authorized user of the computer you can prevent Norton Antivirus from detecting SoftActivity Keylogger and notifying monitored users. To install SoftActivity Keylogger on your computer to monitor your kids you need to add some excludes in Norton Antivirus. Follow instructions below to add required exclusions. The instructions are similar for Norton Antivirus 2012/2011/2010/2009, but the actual user interface has minor differences.

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Update: as of version 5 of SoftActivity Keylogger, there are no known compatibility issues with AVG security software. You may simply install SoftActivity Keylogger on your computer to monitor your kids. No additional actions required.

SoftActivity Keylogger 3.8 and AVG Antivirus and Antispyware 8.5 Free

Before downloading SKL temporary disable Resident Shield of AVG antivirus.

Step 1. Disable real-time protection

Right click on AVG tray icon and select Open AVG User Interface command (Or select AVG Free User Interface in Start menu)

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