SoftActivity

SoftActivity new version 12.6 with Users Dashboard

June 11th, 2021

We are glad to announce the release of new version 12.6 of its leading user monitoring applications SoftActivity Monitor and TS Monitor. SoftActivity is used by thousands of organizations for employee productivity tracking and protection against insider threats.

This upgrade will make it easier to monitor users in almost real time mode in web console, without installing the desktop Monitor app for the managers. This can also be done in TS Monitor now.

This upgrade is recommended to our all customers.

What’s new in version 12.6:

  • new Users Dashboard view in web console:
    • see all monitored users next to each other with the remote screen image, latest website and app.
    • it is similar to Dashboard view in Monitor desktop app, but this does not require installing the app.
    • screens update close to real time, with around 1 min delay, depending on how often you set to take screenshots.
    • does not require refreshing the web page manually.
    • filter users by a group, last active time, name, and signed-in status.
  • TS Monitor 12.6 has now switched version numbering to the same as Monitor, to better indicate inter-compatible versions. TS Monitor version prior to 12.6 was 6.5.
  • download multiple selected screenshots. Can be used to keep a copy of images as evidence, or for reporting purposes.
  • improved quality and increased size of thumbnail images for screenshots.
  • fix: PDF export of Attendance report filtered by a group did not work.
  • fix: alerts counter will update in real time and a popup notifications should appear in browser for alerts.

  • fix: errors on Top programs (now Applications) & Top websites (now Websites) views.
  • numerous UI improvements in web console.
  • new command line option to force run cleanup of logs and screenshot files older than a set retention interval:
    sawebsrv.exe --cleanuplogs
  • Keylogger (keystrokes recording option) is now OFF by default for new installations to help protect users’ privacy. It can be enabled by the admin in Monitor app if your organization requires this.
  • Chat recording feature has been removed from the product since it only supported Skype, which is not widely used on business desktop computers anymore. Chat history in any messengers can be viewed on screenshots in web console – Applications view. Chat view still remains in web console to view old messages, and will be removed in the next version.
  • Other fixes and improvements
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SoftActivity Monitor 12.5 with web console enhancements

March 5th, 2021

SoftActivity is glad to announce the release of new version 12.5 of SoftActivity Monitor, its leading user activity monitoring software that helps teams around the world to improve their employee productivity and protect against insider threats.

This update is recommended to all customers.

What’s new in version 12.5:

  • [web console] added the following info into Attendance (also in PDF export and email reports) to help estimate employee productivity level:
    • daily idle time (when a user is logged-in but inactive);
    • idle percentage;
    • number of typed keystrokes;
    • and average hourly keystrokes rate.
  • [web console] export of Attendance report: select a standard range of dates, such as last 7 days, etc. instead of just two dates.
  • fix: [web console] export of Dashboard to PDF the same number of records as on screen. Previously was always 10.
  • fix: [web console] export of Attendance to CSV had incorrect format of date and time for some records.
  • fix: sometimes it failed to clean up old logs on the server.
  • fix: remote Agent installation via PowerShell script failed.
  • fix: updating Agents sometimes required Windows restart in the end.
  • improved Powershell scripts to install & uninstall Agent remotely. See agent\install-agent-remotely.ps1 and agent\uninstall-agent-remotely.ps1
  • dropped support of Windows Vista for security reasons. Minimum version supported now is Windows 7.
    * if support of Win Vista is needed, we advice to continue using version 12.4
  • numerous other improvements and fixes in web console, desktop app and Agent.
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TS Monitor 6.5 with web console enhancements

March 5th, 2021

SoftActivity releases new version 6.5 of TS Monitor, its leading user monitoring software used by remote teams on their Terminal Servers and Citrix XenApp.

What’s new in version 6.5:

  • [web console] added more info into Attendance view and to PDF export and email reports. This helps estimate employee productivity level.
    • daily idle time (when a user is logged-in, but inactive);
    • idle percentage;
    • number of typed keystrokes;
    • average hourly keystrokes rate.
  • [web console] export of Attendance report: select a standard range of dates, such as Last 7 days, etc. instead of just two dates.
  • fix: [web console] export of Dashboard to PDF the same number of records as on screen. Previously was always 10.
  • fix: [web console] export of Attendance to CSV had incorrect format of date and time for some records.
  • fix: sometimes failed to clean up old logs on the server, and fill up a lot of drive space.
  • the minimum supported OS version is now Windows Server 2008 R2 SP1+, up from v2008
  • numerous other improvements and fixes
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SoftActivity Monitor 12.4 with idle time tracking

November 18th, 2020

SoftActivity announces the release of SoftActivity Monitor version 12.4, its leading user activity monitoring (UAM) solution helping thousands of organizations improve their employee productivity.

By popular requests it now allows our customers to track employees idle time, which helps improve team productivity, especially for remote teams handling challenges of working from home.

What’s new in version 12.4:

Idle time tracking in SoftActivity
  • Idle time tracking. Attendance view in web console now shows idle intervals, i.e. for how long a user was away. This lets you track if employees are away from their computers, or actually working. Adjust the idle timeout in minutes in All Agents – Properties – Monitoring tab in Monitor app. Default idle timeout value is 5 minutes.
  • Attendance view in web console: Zoom to Sessions button to quickly switch to a work day, instead of manually selecting start & end times.
  • fix: [web console] clean up of old logs previously could take a lot of RAM on the server and fail.
  • other fixes and improvements
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TS Monitor new version 6.4 with idle tracking

November 18th, 2020

SoftActivity is glad to announce the release of its employee monitoring software for remote teams using Terminal Servers and Citrix XenApp. It now lets you track users idle time, when they are signed on to the server, but actually walk away from a terminal.

What’s new in version 6.4:

Idle time tracking in SoftActivity
  • Idle time tracking. Attendance view in web console now shows idle intervals, i.e. for how long a user was away. This lets you track if employees are away from their computers, or actually working.
    Adjust the idle timeout in minutes TS Monitor config app (default is 5 minutes).
  • Attendance view in web console: Zoom to Sessions button to quickly switch to a work day, instead of manually selecting start & end times.
  • fix: [web console] clean up of old logs previously could take a lot of RAM on the server and fail.
  • numerous fixes and improvements
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SoftActivity Monitor 12.3 maintenance release

July 15th, 2020

SoftActivity is glad to announce the release of SoftActivity Monitor version 12.3 for monitoring users activity on the company workstations.

Improvements in version 12.3:

  • support of new versions 83+ of Microsoft Edge browser for internet tracking.
  • fixed: broken remote screen view on some Win7 computers.
  • minor fixes and improvements.
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TS Monitor 6.3 maintenance release

July 15th, 2020

SoftActivity announces the release of new version 6.3 of its employee monitoring software for remote teams using terminal servers.

What’s new in version 6.3:

  • support of new versions 83+ of Microsoft Edge browser for internet tracking.
  • minor fixes and improvements.
Read More