{"id":4295,"date":"2014-11-20T10:07:24","date_gmt":"2014-11-20T18:07:24","guid":{"rendered":"http:\/\/softactivity.wpengine.com\/support-plan-2\/"},"modified":"2024-01-19T15:38:11","modified_gmt":"2024-01-19T23:38:11","slug":"support-plan","status":"publish","type":"page","link":"https:\/\/www.softactivity.com\/es\/support-plan\/","title":{"rendered":"Plan de apoyo"},"content":{"rendered":"<div class=\"support-plan\">\n<p>La compra de nuestro software incluye 1 a\u00f1o de actualizaciones y soporte gratuitos. Despu\u00e9s de 1 a\u00f1o puedes renovar tu plan de actualizaciones y soporte por otro a\u00f1o.<br \/>\nAunque puedes seguir utilizando la versi\u00f3n del programa que tienes todo el tiempo que quieras.<\/p>\n<p><strong>El Plan de actualizaciones y asistencia se ofrece a los usuarios de estos productos empresariales de SoftActivity:<\/strong><\/p>\n<ul class=\"list-support-plan1\">\n<li><a class=\"default-link\" title=\"Monitor de actividad\" href=\"http:\/\/www.softactivity.com\/activity-monitor\/\" data-wpel-link=\"internal\">Activity Monitor<\/a> &#8211; software de supervisi\u00f3n del ordenador del empleado<\/li>\n<li><a class=\"default-link\" title=\"Monitor SoftActivity TS\" href=\"http:\/\/www.softactivity.com\/softactivity-ts-monitor\/\" data-wpel-link=\"internal\">SoftActivity TS Monitor<\/a>: software para registrar sesiones de usuario en servidores de terminales<\/li>\n<\/ul>\n<p class=\"updates-center\"><a class=\"default-link\" title=\"Actualizar ahora\" href=\"http:\/\/www.softactivity.com\/update-now\/\" data-wpel-link=\"internal\"><strong>Centro de actualizaciones : \u00a1obt\u00e9n una actualizaci\u00f3n ahora!<\/strong><\/a><\/p>\n<\/div>\n<div class=\"annual-updates-img\">\n<h2 class=\"subtitle-02\">Actualizaciones anuales y caracter\u00edsticas y ventajas del Plan de asistencia:<\/h2>\n<ul class=\"list-support-plan1\">\n<li>Nuevas versiones y actualizaciones del software durante 1 a\u00f1o\n<ul class=\"list-support-plan2\">\n<li>Mantente siempre actualizado con la \u00faltima versi\u00f3n del software;<\/li>\n<li>Obt\u00e9n actualizaciones mayores y menores y parches para el software durante tu periodo de suscripci\u00f3n;<\/li>\n<li>El software busca actualizaciones autom\u00e1ticamente y te avisa cuando hay una disponible;<\/li>\n<\/ul>\n<\/li>\n<li>Asistencia ilimitada a trav\u00e9s de nuestro <a class=\"default-link\" href=\"\/support\/\" data-wpel-link=\"internal\">Centro de asistencia en<\/a> l\u00ednea durante 1 a\u00f1o\n<ul class=\"list-support-plan2\">\n<li>El sistema de tickets del servicio de asistencia en l\u00ednea permite consultar el historial completo de todas las solicitudes de asistencia;<\/li>\n<li>Haga preguntas y obtenga respuestas por correo electr\u00f3nico y en el sitio web;<\/li>\n<li>Obtenga ayuda para la instalaci\u00f3n del producto en su red;<\/li>\n<li>Chat en l\u00ednea en directo con nuestros t\u00e9cnicos de asistencia. Sus preguntas se responden r\u00e1pidamente si no requieren una investigaci\u00f3n adicional por parte de nuestro equipo de asistencia;<\/li>\n<li>Asistencia t\u00e9cnica prioritaria<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"annual-updates\">\n<ul class=\"list-support-plan1\">\n<li>Asistencia en directo mediante acceso remoto desde su ordenador\n<ul class=\"list-support-plan2\">\n<li>Si es necesario, podemos conectarnos a su ordenador de forma remota a trav\u00e9s de TeamViewer y resolver un problema junto con usted y bajo su supervisi\u00f3n;<\/li>\n<\/ul>\n<\/li>\n<li>Acceso a nuestros ingenieros de software altamente cualificados<\/li>\n<li>Acceso a versiones beta\n<ul class=\"list-support-plan2\">\n<li>Acceso a versiones beta del software. Esto le permitir\u00e1 dar su opini\u00f3n a los desarrolladores y, posiblemente, determinar qu\u00e9 caracter\u00edsticas se incluir\u00e1n en futuras versiones del software.  <a class=\"default-link\" href=\"\/support\/tech-support\/\" data-wpel-link=\"internal\">Inscr\u00edbete en el programa beta de SoftActivity<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"support-plan\">\n<p><strong>Precio:<\/strong> El Plan anual de actualizaciones y asistencia tiene un precio aproximado del 35% del precio inicial de la licencia del software (si se adquiere antes de que caduque la suscripci\u00f3n actual).<\/p>\n<ul class=\"list-support\">\n<li><a class=\"default-link\" href=\"\/update-now\/\" data-wpel-link=\"internal\"><strong>Renueve ahora su plan de actualizaciones y asistencia<\/strong><\/a><\/li>\n<li><a class=\"default-link\" href=\"\/support\/\" data-wpel-link=\"internal\"><strong>Haga clic aqu\u00ed para obtener asistencia<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La compra de nuestro software incluye 1 a\u00f1o de actualizaciones y soporte gratuitos. Despu\u00e9s de 1..<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","footnotes":""},"class_list":["post-4295","page","type-page","status-publish"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Exclusive maintenance plan for SoftActivity customers\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"msvalidate.01\" content=\"ED4054408B362419E0F5E5404D6311EC\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.softactivity.com\/es\/support-plan\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" 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