Setup Activity Monitor with Norton 360

June 11th, 2010

If you have Norton 360 installed, it may detect and delete Activity Monitor and Agent. To avoid this you need to setup exclusions in Norton 360. It will then ignore presence of Activity Monitor and allow monitoring of computers in your office network. Following steps below add these Signature Exclusions in Antivirus Settings in Norton 360:

  • Spyware.ActMon
  • Spyware.ActivMonAgent

You need to do it on computers where you are planning to install Activity Monitor and Agent before the installation. If you add exclusions after installation, you may need to reinstall Activity Monitor again, as it could be already damaged by the antivirus.

UPDATE (Sept 2012): Since version 7.0 of Activity Monitor exclude this folder on monitored computers: C:\Windows\sysnchrb

You may also need to create a Firewall Rule for Activity Monitor and Agent.

Antivirus exclusions for Activity Monitor and Agent in Norton 360

1.Open Norton 360 main window. Click Settings:

Norton 360 main window. Click Settings

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Setup Activity Monitor and Agent with Norton Antivirus 2010/2011

June 10th, 2010

Norton Antivirus will report presence and delete Activity Monitor software and Activity Monitor Agent . You can  still install Activity Monitor on your company’s computers to monitor employees if you are authorized to do so. You will  to add a few excludes in Norton Antivirus.

UPDATE (Sept 2012): Since version 7.0 of Activity Monitor exclude this folder on monitored computers: C:\Windows\sysnchrb

1. Open Norton Antivirus main window and click Settings in Computer panel:

Norton Antivirus 2010 – click Settings for Computer

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New: Ability to download updates for Activity Monitor online

February 11th, 2010

Deep Software introduces online update system for registered users of Activity Monitor. This system enables our customers to download new version of Activity Monitor software online on our website.

It requests for user’s full name, email and the registration key that was used to activate the software. It allows then to download newest version of Activity Monitor software. You will also see expiration date of your subscription to updates and support.

If your updates and support subscription has expired the system will offer an easy option to renew your subscription for 1 more year.

Registered users of Activity Monitor: Check Subscription and Download the Latest Version

Setup Norton Antivirus exclusions for SoftActivity Keylogger

June 22nd, 2009

Norton Antivirus may report presence of SoftActivity Keylogger software on your computer and remove it. It’s doing it in case someone installed SoftActivity Keylogger on your computer without your knowledge to monitor. In fact, there is no virus in SoftActivity Keylogger software. It only does what is declared in features list on its website, i.e. records your kids computer  activity with parent’s permission. All recorded information is stored locally on the computer unless you set it to email reports. In this case it emails encrypted reports directly to the email address you specified using  the specified SMTP server.

As an authorized user of the computer you can prevent Norton Antivirus from detecting SoftActivity Keylogger and notifying monitored users. To install SoftActivity Keylogger on your computer to monitor your kids you need to add some excludes in Norton Antivirus. Follow instructions below to add required exclusions. The instructions are similar for Norton Antivirus 2013/2012/2011, but the actual user interface has minor differences.

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