Acceptable Use Policy

Last Updated: April 13 2023

This Acceptable Use Policy applies to the Services provided by Deep Software (SoftActivity) to You according to the terms and conditions set forth in the Terms of Service. By using the Services, You agree to comply with this Policy and acknowledge that any violation of this Policy may result in the termination of Your access to the Services. It is Your responsibility to ensure that Your use of the Services is in compliance with this Policy and any applicable laws and regulations.

1. Purpose of Use

The Services provided herein by Deep Software are intended to help organizations improve their productivity, security, and compliance by monitoring and analyzing computer activity of authorized users on the computers owned by the organization. The software should be used for lawful purposes only and in compliance with all applicable laws, regulations, and ethical standards.

2. Prohibited Activities

You shall not use the Deep Software user activity monitoring software, also known as SoftActivity products, to engage in any of the following activities:

  • Violating the privacy rights of individuals, including but not limited to monitoring personal email, social media accounts, or other private communications without the user’s explicit consent or legal authorization.
  • Engaging in any illegal or fraudulent activities, such as hacking, phishing, or spreading malware.
  • Sharing, distributing, or publishing any sensitive or confidential information obtained through the software, without appropriate authorization.
  • Engaging in any activity that could cause harm to the monitored user or to the system or network being monitored, including but not limited to disabling or bypassing security measures, accessing unauthorized resources, or tampering with data.
  • Using the Services to harass, threaten, abuse, stalk, spy on users.
  • Using the Services to discriminate against any individual or group on the basis of race, gender, religion, or other protected status.
  • Using the Services to monitor computer usage with the intention of gathering personal information about the user without their explicit consent.
  • Using the Services for personal gain or in a manner that could create a conflict of interest with your employer or other stakeholders.
  • Installing the Software on a device that is not owned by you or your company, and you are explicitly authorized by the owner, without obtaining consent from the user.
  • Install the Software on any device without the explicit knowledge and consent of the device owner.

3. User Notification and Consent

You are responsible for informing the monitored users about the use of the Software and obtaining their explicit consent or legal authorization as required by applicable laws and regulations. You shall also provide appropriate notice to your employees, contractors, or other individuals whose computer activity is being monitored by the software, including information on the types of data collected, the purposes of data processing, and their rights under applicable data protection laws.

4. Enforcement

Deep Software reserves the right to investigate violations of this Acceptable Use Policy, including but not limited to any misuse of the Services or breach of security. Deep Software may take any action it deems necessary to protect the Services, its customers, and its infrastructure, including but not limited to suspension or termination of access to the Services, disabling or removing any User Content or other materials, and cooperating with legal authorities in any investigation. Users who violate this Acceptable Use Policy may also be subject to legal liability.

5. Amendments and Updates

Deep Software reserves the right to amend or update this Acceptable Use Policy at any time, at its sole discretion and without prior notice, to reflect changes in technology, business practices, or legal requirements. It is your responsibility to periodically review this policy and to ensure that your use of the Services is in compliance with the most recent version of this policy.

6. Reporting Violations

To report violations of this Acceptable Use Policy to Deep Software please send an email to and include any relevant information and supporting documentation.