MONITORING SOFTWARE BLOG

As technology improves, more and more employers are considering implementing a remote work option. This pressure is only heightened by the ongoing COVID-19 pandemic. 

By adding a remote team to your workforce, or by shifting your current office space to remote work, you benefit from reduced office expenses, increased productivity, improved employee morale, and an improved bottom line overall.

Unfortunately, transitioning to a remote workforce is not as straightforward as you would expect. While there are many benefits to telecommuting, it still takes time and effort to move away from the traditional office space to a remote work environment. 

Well, we think it’s worth the effort. 

SoftActivity announces the release of new version 12.2 of SoftActivity Monitor, its leading user monitoring solution helping thousands of organizations improve their employee productivity.

It’s designed to help during the times when many teams transition to remote work. SoftActivity Monitor can be used for monitoring work computers taken off-premise and connected via private network, office workstations in situations when employees connect from home via Remote Desktop or locally, and your Citrix or VMWare VDI infrastructure.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the application.

What’s new in version 12.2 release:

• improved image quality of screenshots and remote screen view.
• reduced CPU and RAM usage by Agent, even further reducing Agent footprint on a monitored PC. It now uses GPU for hardware-accelerated image processing.
• fixed: occasional crashes in Agent (samimpl.exe) on some computers.
• fixed: in some rare cases, download-cache folder was growing on the server and taking a lot of hard drive space.
• fixed: black box on the screen on a monitored computer around the mouse cursor, when users connect to their workstation remotely via RDP.
• minor: brought back an option to capture screenshots even when a user is idle, which allows recording screen history of idle computers.

Web console:

• get a daily and monthly email report of users activity. (Previously there was only a weekly report).
  SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
• scheduled email reports now include Attendance report. See it in a separate PDF file attached.
• new reports in Dashboard export to PDF and by email:
  • Top apps for each user;
  • Top websites for each user;
  • Top users by alerts triggered, with a list of top alerts;
• minor: export to CSV limit increased to 100,000 lines up from 10,000.

SoftActivity announces the release of new version 6.2 of SoftActivity TS Monitor, its user monitoring solution for terminal servers. It protects organizations from insider threat risks and improves productivity of remote employees.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the full web console. Admin can set up email reports to be sent to for managers automatically.

What’s new in version 6.2:

• improved image quality of screenshots.
• reduced CPU and RAM usage by a recording module, even further reducing performance footprint on the terminal server. It now uses GPU for hardware-accelerated image processing, if present.
• fixed an issue with monitoring multiple terminal servers in a farm that are sharing the same database. Sometimes logs from servers were delayed, or never appeared in the web console.

Web console:

• get a daily and monthly email report of users activity. (Previously there was only a weekly report).
  SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
• scheduled email reports now include Attendance report. See it in a separate PDF file attached.
• new reports in Dashboard export to PDF and by email:
  • Top apps for each user;
  • Top websites for each user;
  • Top users by alerts triggered, with a list of top alerts;
• minor: export to CSV limit increased to 100,000 lines up from 10,000.

Whether your company has been transitioning to remote work or you have been rapidly forced to work remotely to limit exposure to COVID-19, then you are most likely well aware of the challenges that come with monitoring remote workers. 

In a remote workplace, your team could be spread all over the country and trying to navigate home environments that are not conducive to work. Therefore, it’s important to implement remote worker monitoring software to keep all projects moving forward. 

The recent shift toward remote work in the global and North American workforce has caused businesses, security analysts, and everyone to reconsider what a “workday” looks like. Now, businesses are focused on retaining ROI, uploading sensitive data to the cloud, and securing remote and personal networks.

If your business has not prepared for remote work, then there are a lot of ducks to line up in a row but the biggest, and most important, concern is data security. 

The COVID-19 coronavirus outbreak has rapidly changed the ways in which our world interacts. Massive labor and economic shutdowns have been issued in order to flatten the curve of the outbreak. This calls for more employers and entire companies to switch to alternative technological solutions in order to maintain critical infrastructure. 

Internet monitoring software is a powerful tool that can detect and regulate traffic on the network that the software is installed on. Controlling internet traffic allows a company to regulate its employees, regardless of whether or not they work in a brick-and-mortar office space or work remotely.  

There is an increasing number of companies adopting internet monitoring software in order to protect their bottom line. This is most likely because malicious attacks are becoming increasingly more prevalent and they can cost a company millions.

Additionally, with more and more remote employees, remote monitoring can minimize the risk of workers accessing sensitive company data remotely.