SoftActivity Monitor and TS Monitor (our on-premise solutions) have been updated to version 14.4. This release continues to enhance employee productivity tracking and insider threat detection with several fixes, performance improvements, and security patches.
Key Updates in Version 14.4
[fix]: Now captures screenshots in so called progressive Windows apps (e.g., the Copilot app).
[fix]: Fixed an issue where, in rare cases, the end of a user work session was not recorded when a computer was shut down.
webapp: Upgraded to new fonts and resolved character display issues in certain languages.
[fix]: webapp – error about wrong date format on Attendance view.
webapp: improved PDF reports and fixed when text was not fitting properly on the page.
[fix]: webapp – Fixed an issue in some PDF reports where the date field in a table did not fit horizontally.
[TS Monitor] fix: Resolved a problem where user idle time recording stopped after 50 days of server uptime.
Numerous performance-related and other improvements, fixes, security patches.
webapp: discontinued support of PostgreSQL database old version 9.6. PostgreSQL version 12 or newer is now required to run the web console.
New PostgreSQL version 15.10 is bundled with the installation package. Only earlier versions 15 will be automatically upgraded during installation;
Customers who are still using old PostgreSQL 9.6 are advised to follow our upgrade guide and upgrade to PostgreSQL 15 manually. Unfortunately an upgrade from PostgreSQL 9 can not be performed automatically to avoid any data loss. SoftActivity app needs to be completely reinstalled.
You still have the option not to upgrade the PostgreSQL 9 server. In this case, you can still update SoftActivity, but the WebApp will not be updated. It should continue working, but will no longer be officially supported and may stop working in future versions.
Improved Stealth Mode in the Client App. When the app works in Stealth Mode on the company-owned computers, ensuring discreet monitoring:
no processes in Task Manager
no SoftActivity icons in Start menu
hidden from Installed Apps: SoftActivity won’t show up in Windows Installed Apps list (Add/Remove Programs).
January 2025
We’re excited to introduce Login with Microsoft, making it easier than ever to sign in, accept invites, and manage your organization within SoftActivity Work — all with your Microsoft Entra ID.
Single Sign-On (SSO) for organizations – login into SoftActivity with your Microsoft work or school account.
Stronger Security – Benefit from Microsoft multi-factor authentication and enterprise-grade identity protection.
No need to manage a separate SoftActivity password and login credentials.
Flexible account options: keep logging in using your email, or use Microsoft account.
How to get started:
Go to Admin panel – Accounts, click Create Account and send an invite.
When accepting the invite select “Continue with your Microsoft Account”
Accept the SoftActivity app on behalf of your organization to complete setup.
When logging in next time click Login with Microsoft
Infinite scrolling on Apps History and Internet History views for easier log records viewing, instead of page-based navigation
fixed screenshots scrolling issue at the end of the list
added support to recording progressive apps in Windows
other fixes and improvements
Summer and Fall 2024
numerous internal improvements, optimizations and security patches
April 2024 updates
Much faster loading time on Users live view page, and some other reports.
Capture screenshots during periods of user inactivity to provide insight into their idle time, whether it’s a long meeting call, or watching a video, or to verify that their screen remains unchanged during absences. Previously it stopped taking screenshots completely during idle time.
January – March 2024 updates
Fixes and improvement in reliability, security, and performance
A recent legal case in British Columbia, Canada reveals the growing risks associated with insider threats, especially when advanced technologies are involved. The lawsuit alleges that a former engineer of a company developing anti-drone technologies leaked proprietary information to a foreign competitor with potential military ties, raising concerns about national security. This case underscores the importance of insider threat detection software for organizations working on critical technologies.
SoftActivity is pleased to announce the release of version 14.3, a major update to its on-premise software solutions, SoftActivity Monitor and TS Monitor. These tools continue to provide robust employee productivity tracking and insider threat detection for organizations.
New release now includes a new native Client App for Windows on Arm® on monitored workstations, and TS Monitor offers enhanced setup options for RDS farm.
What’s new in version 14.3
[SoftActivity Monitor] New Client App for ARM64 CPU architecture, designed specifically for Windows on Arm® devices.
It runs natively on the latest generation of laptops powered by Qualcomm Arm® CPUs, offering superior performance and extended battery life, without emulation.
For convenience, it’s included in the same unified installation package as before.
The installer supports x64, x86, and ARM64 Windows editions, automatically installing the correct native binaries.
Additionally, remote agent installation is fully supported for ARM-based devices.
[SoftActivity Monitor] The Monitor application now officially supports ARM64 Windows edition, functioning in emulation mode. It has been tested to have acceptable performance. However, for monitoring a large number of computers, we still recommend organizations installing it on the Windows x64 Server OS for optimal performance.
[TS Monitor] Easier setup with RDS farm. The installer now allows you to enter a service account for SoftActivity services. You can enter your Group Managed Service Account (gMSA) as described in our installation guide.
[TS Monitor] New installer command line parameter /account="SampleDomain\SampleAccount" to pass the service account in silent deployment mode.
PostgreSQL has been updated to version 15.8. The upgrade process is automated, requiring no action from the customer.
Numerous minor improvements, fixes and security updates
SoftActivity is announces the release of new version 14.2, a major update of its on-premise software for employee productivity tracking and insider threat detection, SoftActivity Monitor and TS Monitor.
The latest update improves web app loading times, adds detailed CSV export for Attendance, fixes issues with PDF exports, email alerts, and screenshot zoom, requires PostgreSQL 12+ by 2025, drops support for Windows Server 2008 in TS Monitor, and more.
What’s new in version 14.2
webapp: much faster page loading time on Users live view, and some other reports.
webapp: new type of CSV export on Attendance page: work sessions with duration, idle time and keystrokes for each session.
[fix]: webapp – Attendance export to PDF. Keystrokes typing rate per hour was missing in previous version.
webapp: export to CSV shows date and time in ISO format (for example, 2024-11-27 15:01:18), which is always accepted by Excel.
[fix]: email alerts and reports sending stopped working on some customers’ servers.
[fix]: webapp – zoom on screenshot images was broken.
improved reliability of file operations recording feature in the Client App, and fixed some random crashes.
a reminder to admins to upgrade PostgreSQL database server used by SoftActivity. We are announcing the planned retirement of support for PostgreSQL versions older than 12 after January 10, 2025. PostgreSQL version 12 or newer will be required.
[TS Monitor] support for Windows Server 2008 has been discontinued. Now supports Windows Server 2012 and later versions. Customers requiring TS Monitor on Windows Server 2008 are advised to continue using version 14.1 for the time being.
SoftActivity is glad to announce the release of new version 14.1, a major update of its employee productivity tracking software, SoftActivity Monitor and TS Monitor.
Version 14.1 includes new features, fixes and improved performance. Upgrade is recommended to all users.
What’s new in the on-premise version 14.1
Image Format Upgrade: Switched screenshots to the new WebP format from JPEG. It reduces images size taken by screenshots by up to 50% without the loss of quality. The WebP format is supported by all web browsers and most image viewers.
Server Space Optimization: Free up space on the server. Now it removes old screenshots that are not in the database anymore, as well as old thumbnail images.
Numerous performance improvements, fixes and security updates.
SoftActivity Monitor for workstations:
Monitor app: to help admins in resolving connection issues, it now shows the resolved IP address of a remote computer, even if not connected. For connected computers, it shows the connection IP address.
Monitor app: will now clean up duplicated computers from the list. Host name now must be unique. Computer name is provided just for reference.
TS Monitor for terminal servers:
In multi-server configurations improved checking for available space on the main server when uploading screenshots, to avoid low space issues on the server.
Improved reliability when recording a lot of user sessions.
Enhancements and fixes in Attendance module, and in the Client App.
Additional internal system improvements have been carried out to boost overall efficiency and reliability.
October 2023 updates
Numerous improvements and fixes in Attendance view. It shows user work sessions and idle periods.
September 2023 updates
Download multiple screenshots at once. If you want to save a few screenshots, select them and click Download button. All of them will be downloaded in .webp file format.
Attendance PDF report: add session length visual representation.
fix: idle time percentage was wrong sometimes in Attendance PDF report.
Changed the screenshot image format from jpeg to WebP, which reduces images size and traffic from the client computers by up to 50%. WebP format is supported by all major browsers. Downloaded .webp files remain easily viewable on Windows and other operating systems.
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