Quick Start video for admins:

Documentation and How-To Resources for Admins. Activity Monitor user monitoring:

Installation Guide for Administrators
Admin guide: Step-by-step instructions on how to install Activity Monitor system in your company’s network

Deployment Architecture
Admin guide: deploying Activity Monitor solution in your company’s network

Troubleshooting Guide for Administrators
Common issues and solutions for managing your Activity Monitor Server

(new) Setup email reports and alerts in SoftActivity
How to setup automatic reports and alerts by email

Reset PostgreSQL database password
How to reset database password in SoftActivity software that uses PostgreSQL database server for storing logs

Problem: Agents is offline or missing in admin console, cannot connect to a remote computer
Troubleshooting Agent connection in Activity Monitor Console

Migrating SoftActivity Monitor Server
How to move SoftActivity Monitor server with all its data to a new computer

Moving the Data folder to a new drive
How to move the data folder from its default location on C: drive

Migrating a legacy log (SALOG format) into new SoftActivity Webapp
How to copy data from your old .salog local database file to a new PostgreSQL database server and see it in the web console

Installer command line support for silent deployment
How to deploy Activity Monitor and Agent from a script using command line parameters

(new) Lock workstations to avoid tracking users inactive time
Setup automatic Windows workstations locking so that inactive time is not recorded

Legacy Knowledgebase
More how-to articles about Activity Monitor and other SoftActivity products. Some info maybe outdated

Antivirus setup with Activity Monitor

Some antivirus products can detect Activity Monitor as a monitoring software and even remove it from your computers. SoftActivity recommends adding exclusions in your antivirus so you can monitor your employee computers and still have the safety of antivirus protection

General Instructions for any antivirus product
How to exclude Activity Monitor from your antivirus

How to exclude Activity Monitor and other SoftActivity monitoring products from scans in ESET NOD32 antivirus

Avast Antivirus
How to add an exclusion for Activity Monitor in Avast antivirus products

AVG antivirus products and Activity Monitor

Symantec Endpoint Protection
Exclude Activity Monitor from scans in Symantec products

Norton Antivirus
Norton Antivirus and Norton Security line of products compatibility with Activity Monitor

Avira AntiVir
Exclude Activity Monitor from Avira

Webroot antivirus
Admin needs to exclude SoftActivity Monitor and Agent’s folders and, if possible, System.Monitor.Activmon threat according to the instructions at Webroot’s website. Folder names are listed in General antivirus instructions