How to reset PostgreSQL database password for SoftActivity software
By default, SoftActivity uses the following user name for Postgres database: softactivity
Admin password for the database is the same as set by the administrator during SoftActivity product installation.
By default, connections to the database only can be made from a local computer where PostgreSQL server is installed.
* These instructions also apply in general to resetting PostgreSQL password, not as a part of SoftActivity system, with the only difference in the service name with the version number:
To reset PostgreSQL database password in SoftActivity product, follow these steps:
- Open Database tab in TS Monitor or Activity Monitor settings, click Check Connection to verify connection settings:
- Try the password used to open Activity Monitor or TS Monitor. If it’s still not accepted, you can reset the password for the database.
- Click About tab, click PostgreSQL config files link to open the database’s pgdata folder.
- Back up pg_hba.conf there found there.
- Open pg_hba.conf file in Notepad, find the following lines:
host all all 127.0.0.1/32 md5 host all all ::1/128 md5
and replace with:
host all all 127.0.0.1/32 trust host all all ::1/128 trust
Note: Uncomment the lines if needed by removing a leading # character.
Warning: this modification allows any user to connect to the database from the local computer without any password authentication! These lines must be reverted or commented out later!
- Restart PostgreSQL server by restarting SapgSrv service in Windows Services or from Command Line:
sc stop SapgSrv sc start SapgSrv
Make sure that SapgSrv service has started and is in Running state. If pg_hba.conf file has been incorrectly formatted after editing, the service might not start. Check Event Log for error messages from PostgreSQL source
- Open Command Prompt in this folder:
"C:\Program Files\SoftActivity\Activity Monitor\postgres\bin"or
"C:\Program Files\SoftActivity TS Monitor\postgres\bin"
- Run from Command line:
psql -h localhost -U softactivity -d postgres
,where softactivity: user name used for connection
postgres – database name
This command should not ask for password and will connect you to the database from the command line.
- Enter the following command that changes the password for user softactivity (replace my_secure_password with an actual unique and strong password):
ALTER USER softactivity with password 'my_secure_password';
and press Enter to execute.
Note: make sure you don’t miss ; character at the end
Type \q and press Enter to exit psql
- Important: Restore pg_hba.conf to its original state, restart SapgSrv
- Enter your new password on Database tab in Settings and click Check Connection to verify that it’s accepted now.