SoftActivity

SoftActivity Monitor 12.3 maintenance release

July 15th, 2020

SoftActivity is glad to announce the release of SoftActivity Monitor version 12.3 for monitoring users activity on the company workstations.

Improvements in version 12.3:

  • support of new versions 83+ of Microsoft Edge browser for internet tracking.
  • fixed: broken remote screen view on some Win7 computers.
  • minor fixes and improvements.
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SoftActivity Monitor 12.2 with daily and monthly email reports

May 20th, 2020

SoftActivity announces the release of new version 12.2 of SoftActivity Monitor, its leading user monitoring solution helping thousands of organizations improve their employee productivity.

It’s designed to help during the times when many teams transition to remote work. SoftActivity Monitor can be used for monitoring work computers taken off-premise and connected via private network, office workstations in situations when employees connect from home via Remote Desktop or locally, and your Citrix or VMWare VDI infrastructure.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the application.

What’s new in version 12.2 release:

  • improved image quality of screenshots and remote screen view.
  • reduced CPU and RAM usage by Agent, even further reducing Agent footprint on a monitored PC. It now uses GPU for hardware-accelerated image processing.
  • fixed: occasional crashes in Agent (samimpl.exe) on some computers.
  • fixed: in some rare cases, download-cache folder was growing on the server and taking a lot of hard drive space.
  • fixed: black box on the screen on a monitored computer around the mouse cursor, when users connect to their workstation remotely via RDP.
  • minor: brought back an option to capture screenshots even when a user is idle, which allows recording screen history of idle computers.

Web console:

  • get a daily and monthly email report of users activity. (Previously there was only a weekly report).
    SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
  • scheduled email reports now include Attendance report. See it in a separate PDF file attached.
  • new reports in Dashboard export to PDF and by email:
    • Top apps for each user;
    • Top websites for each user;
    • Top users by alerts triggered, with a list of top alerts;
  • minor: export to CSV limit increased to 100,000 lines up from 10,000.
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TS Monitor 6.2 with improved email reports

May 20th, 2020

SoftActivity announces the release of new version 6.2 of SoftActivity TS Monitor, its user monitoring solution for terminal servers. It protects organizations from insider threat risks and improves productivity of remote employees.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the full web console. Admin can set up email reports to be sent to for managers automatically.

What’s new in version 6.2:

  • improved image quality of screenshots.
  • reduced CPU and RAM usage by a recording module, even further reducing performance footprint on the terminal server. It now uses GPU for hardware-accelerated image processing, if present.
  • fixed an issue with monitoring multiple terminal servers in a farm that are sharing the same database. Sometimes logs from servers were delayed, or never appeared in the web console.

Web console:

  • get a daily and monthly email report of users activity. (Previously there was only a weekly report).
    SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
  • scheduled email reports now include Attendance report. See it in a separate PDF file attached.
  • new reports in Dashboard export to PDF and by email:
    • Top apps for each user;
    • Top websites for each user;
    • Top users by alerts triggered, with a list of top alerts;
  • minor: export to CSV limit increased to 100,000 lines up from 10,000.
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TS Monitor 6.1 with adjustable frequency of screenshots

February 6th, 2020

SoftActivity releases an update to TS Monitor software for monitoring users in terminal server sessions. Upgrade is recommended to all customers.

What’s new version in version 6.1

  • new: Change screenshots capture frequency on Screen tab:
    • Admin can adjust how often screenshots are recorded.
    • Reduced storage space requirement on the server, compared to the previous versions.
    • Admin can increase frequency if more detailed logs are required.
  • new: shows estimated space required for screenshots, at the bottom of Screen tab.
  • improved IntelliSnap smart mode of taking screenshots based on users actions.
  • new: Copy and Paste buttons in Agent Properties on Privacy and Files tabs in the lists, for easier editing of long lists.
  • a lot of improvements and minor fixes.

Web console:

  • new: added Keystrokes column to CSV export.
  • multiple bug fixes and improvements.
  • new: added Japanese localization (switch languages in bottom right corner)
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SoftActivity Monitor 12.1 with less storage space used by screenshots

February 5th, 2020

SoftActivity is glad to announce new version 12.1 of SoftActivity Monitor, its leading employee monitoring solution that helps organizations improve staff performance and security.

Screenshots recorded by the software now take much less storage space on customer’s server. Admins can now adjust snapshot frequency depending on how much details their organization requires for record keeping.

Upgrade is recommended to all users.

What’s new in version 12.1

Desktop app:

  • new: Change screenshots capture frequency in Agent Properties – Screen tab.
    • Admin can adjust how often screenshots are recorded.
    • Reduced storage space requirement on the server, compared to the previous versions.
    • Admin can increase frequency for some users if more detailed logs are required.
  • new: shows estimated space required for screenshots, at the bottom of Screen tab.
  • improved IntelliSnap smart mode of taking screenshots based on users actions.
  • new: Copy and Paste buttons in Agent Properties on Privacy and Files tabs in the lists, for easier editing of long lists.
  • new: added Japanese localization of the software thanks to our new partner in Japan, Technoblest https://www.softactivity.jp
  • a lot of improvements and minor fixes.

Web console:

  • new: added Keystrokes column to CSV export.
  • multiple bug fixes and improvements.
  • new: added Japanese localization (switch languages in bottom right corner)
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TS Monitor 6.0 with improved users privacy and email reports

July 30th, 2019

SoftActivity has released TS Monitor version 6.0, a major update of its user monitoring system for terminal services.

SoftActivity now makes it easier to protect employees privacy (such as for GDPR compliance in EU), while still recording all unsafe user activity that helps your organization improve employee productivity and detect insider threats early. Now it also includes admin audit log for improved HIPAA compliance in healthcare industry.

New version allows you to prevent recording of:

  • personal online banking, password management apps, and other personal info of employees and customers. This can help organizations with GDPR compliance.
  • regulated PHI (personal health information) for health-care industry, for improved HIPAA compliance;
  • corporate financial and other sensitive apps;
  • credit card numbers entered by employees, for PCI compliance;
  • and other sensitive, private or regulated information.

What’s new in version 6.0

  • Private apps and websites:
    • Admin can create a list of private apps and websites.
    • SoftActivity will NOT record screen copies, typed keystrokes and window name for private apps and websites.
    • It will only record a fact and duration of usage for private apps.
    • Edit Private apps list on Privacy tab in TS Monitor Configuration app on your servers. By default, it’s populated with popular financial websites and password managers.
  • Application switched to x64 architecture for improved performance.
  • Support of Windows Server 2019.
  • Scheduled email reports with users activity summary. Admins will receive weekly report in PDF format with last week’s stats. To enable this report go to web console – Edit Account – Email Reports tab.
  • Graphical charts added to Dashboard in web console:
Employee monitoring dashboard with charts
*click to enlarge
  • Export reports to PDF from the webapp, including pie charts, and new Attendance report:
Employee attendance report in pdf
*click to enlarge
  • Dashboard: select more than 10 top records to view.
  • Filter all reports by time in addition to days interval. Makes it easier to investigate user activity at a particular time of day.
  • Ability to turn off screenshots panel at the bottom. If you are not using screenshots, you can now turn off the panel completely;
  • Audit Log: view history of web console sign-in and sign-out events, and a log of all changes to the system made by admins and managers. Audit log is stored permanently for a year and cannot be deleted from the webapp. Can be seen only by admins. (Authorization monitoring is a requirement for HIPAA-compliant software).
  • Auto sign-out admins and managers after 14 days, for improved security. Session expiration is a requirement for HIPAA-compliant software (the timeout can be adjusted).
  • View users for Top Websites and Top Programs. Click an arrow next to any app or website to see which users spent the most time on the website:
Top users for website
*click to enlarge
  • Web console is now available in Spanish. Switch your language at the bottom right corner.
  • Support of the latest versions of web browsers such as Chrome 7x, Windows Server updates, better compatibility with antivirus products.
  • Improved performance of user session recording and webapp server. Now uses even less server CPU than in previous versions.
  • Configuration app supports dark mode on Windows Server 2019.
  • Other numerous fixes, improvements and optimizations.
  • Database in version 6.0 is compatible SoftActivity Monitor 12 for workstations, and can be shared with that application.
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