We can talk about how computer monitoring helps companies stay lean and profitable until we’re blue in the face – but we’d much rather that you hear it straight from our happy customers who can say it for us.
We’re grateful to a number of our clients for sharing their stories of how computer monitoring is working for them in our new case studies:
SoftActivity is proud to announce the release of Activity Monitor 10, a major update of its computer monitoring software for businesses and organizations. Performance improved by up to 5 times and grouping of Agents make it easy to monitor large numbers of computers. Activity Monitor 10 supports 1,500 and more computers monitored from one server, as confirmed by tests with some of our customers. Logs are now automatically downloaded from all computers in background into Central Log Database. No need to download logs from each computer anymore.
performance improvements, taking full advantage of multi-core CPUs; can connect to more than 1000 computers in the list;
now asks for Agent password just once, can use Activity Monitor main password for connection to Agents;
no more computers with a lock icon in the list;
ability to specify custom TCP port for Agent. This allows you to setup NAT port forwarding to monitor computers behind a router. To set a custom port: – on the monitored computer open regedit, go to HKEY_LOCAL_MACHINE\SOFTWARE\SoftActivity; – create registry value “agentport” of type DWORD; – enter port number. can be set to any number from 81 to 65535. Default port is 15163. We recommend custom ports 15165, 15166, 15167,… – in Activity Monitor open Agent Properties and enter port number in host:port format
Groups of Agents with inheritance of settings (screenshot):
organize a huge list of Agents by hierarchical groups. Drag Agents and groups to organize;
change monitoring settings for a group once and they will apply to all Agents in the group;
1st mode is Server and Management Console. This is the main mode with all functionality available. It should be selected only on one server or computer with Activity Monitor where Central Log Database is stored.
2nd mode is Monitoring Console. Only live monitoring and viewing of the database. This is a simplified mode with limited functionality. User cannot make any changes to Agents settings, download logs, install/uninstall Agents, etc. Select this mode when installing Activity Monitor on other managers’ computers. You can select the database path from the server via shared folders for viewing;
you can select an operating mode when installing Activity Monitor or change it later in Options;
to switch Activity Monitor mode, user requires Administrator permissions on the computer;
Service for downloading logs that works in Server mode:
downloads logs and screenshots constantly in background from all computers. No need to setup download schedule anymore or download logs manually;
download performance improved 5+ times. Can easily download logs from hundreds of computers on one server;
logs appear in the database with just a few minutes delay from real time; Just press Refresh in Log Viewer to see the latest reports and screenshots;
service name in Windows Services for Activity Monitor server is: SalogSrv
Turn off un-needed monitored events both in live view and for Central Log Database in Agent Properties -> Monitoring tab in Server mode. For example, disabling Keystrokes once for All Agents group will disable recording of keystrokes on all computers at once;
Turn off Search for new Agents in the network in Options (screenshot). This allows a manager to setup a list of computers from their department and then turn off search to avoid finding computers from other departments. Managers from different departments can keep individual lists of computers they monitor independently.
improved: now supports non-default accounts and IMAP email accounts in Outlook, that were not previously recorded;
fix: some computers with Agent and Outlook connected to Exchange were showing authentication popup window on startup;
support of the latest versions of browsers, IM and email clients;
screen tab moved to the first position in a monitoring window;
new: if Activity Monitor password is set, it is used for connection to Agents by default. Set the same password in Activity Monitor Options – General tab and for Agents to avoid entering passwords multiple times
improved: if Agent password is not set, Activity Monitor will not ask you for a password. Warning! It’s highly not recommended to install Agent without a password
improved: now can record multiple events on Programs tabs at the same second, as time resolution increased from seconds to milliseconds
fix: when updating Activity Monitor from version 6.5 or earlier, Agent password was lost
Improvements in our proprietary IntelliSnap™ technology of screen recording, such as:
Record screenshots of mouse clicks. View all website links, buttons, menus and commands they click. See it both in real time and in downloaded history in Central Log Database.
Record a screenshot of every typed word
Live view of a remote screen now updates more in real time, almost like a video. Now you will not miss any of their actions.
Restart of remote computers is not required anymore when updating or uninstalling Agent in most cases. Take into account, that this new feature will work only when installing an update on top of version 8.6. When you update to this version, a restart of remote computers might still be needed. Agents may show up as offline until Windows restarts. Later updates should not require a restart.
Monitored users now have an ability to move the optional warning window from a default top right corner of the screen.
fix: on some monitored computers with Windows XP was showing user SYSTEM and not recording any activity
fix: sometimes Skype messages were recorded with duplicates
support of the latest versions of browsers and messengers, such as Google Chrome and Skype