Our software purchase includes 1 year of Free Updates and Support. After 1 year you can renew your updates and support plan for another year.
Although you can continue using the version of the software that you have for as long as you like.

Updates & Support Plan is offered to users of these SoftActivity business products:

Updates Center : get an update now!

Annual Updates and Support Plan features and benefits:

  • New versions and updates of the software during 1 year
    • Always stay updated with the latest version of the software;
    • Get major and minor updates and patches for the software during your subscription term;
    • Software checks for updates automatically and notifies you when an update is available;
  • Unlimited support via our Online Support Center during 1 year
    • Ask questions and get replies by email and on the website;
    • Online Help Desk ticket system allows you to view complete history of all your support requests;
    • Get help with installation of the product in your network;
    • Live online chat with our support technicians. Your questions get quickly answered if they do not require additional research by our support team;
    • High priority technical support
  • Live support via remote access right on your computer
    • If needed, we can connect to your computer remotely and securely via TeamViewer and resolve a problem together with you and under your supervision;
  • Access to our highly skilled software engineers
  • Access to beta versions
    • Access to beta versions of the software. This will allow you to provide feedback to the developers and possibly determine what features are included in future versions of the software. Apply to SoftActivity beta program

Price: Annual Updates and Support Plan is priced at approx. 30% of the software initial license price, if purchased before current subscription expires.