SoftActivity

Compare SoftActivity Products

Choose the right monitoring solution for your computers, servers, and deployment needs.

Core activity monitoring is included across all products. Compare the detailed capabilities below, then choose the deployment model that fits your environment.

Choose by environment

Start with what you need to monitor and where you want the system hosted.

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Compare SoftActivity products by environment and deployment
Comparison SoftActivity Work SoftActivity Monitor SoftActivity TS Monitor
Best for Office and remote computers plus Windows server sessions Windows workstations and laptops with on-premise data Users on RDS, RemoteApp, or Citrix servers
What it monitors Windows computers and Windows servers Workstations and laptops only - no servers User sessions on RDS, RemoteApp, and Citrix servers - no workstations
Deployment SoftActivity-managed cloud SaaS Customer-managed on-premise product Customer-managed on-premise product
Data hosting Hosted securely by SoftActivity in a major cloud provider data center Stored on the customer’s infrastructure Stored on the customer’s infrastructure
Data retention Standard: 6 months Pro: 1 year Enterprise: Up to 3 years Full data export is available Customer-defined retention, limited by available storage on the customer’s server Customer-defined retention, limited by available storage on the customer’s server
Remote users Office and remote computers over the Internet, or RDS servers LAN, VPN, or External Agent mode (Wireguard) for company computers User sessions running on the customer’s RDS servers
Personal / BYOD Supported in visible mode Not supported Not applicable
Stealth mode Subject to the Acceptable Use Policy Available on organization-owned computers Available on organization-owned computers Available on organization-owned computers
Administration SoftActivity manages the cloud service. Customer installs only the Client App Customer installs and maintains the system Customer installs and maintains the system

Monitoring and data access

Compare core monitoring features, specialized activity data, manager access, and integrations.

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Compare monitoring features and data access
Capability SoftActivity Work SoftActivity Monitor SoftActivity TS Monitor
Website and application usage Included Included Included
Work and idle time Attendance tracking Included Included Included
Screenshots and activity history Included Included Included
Screenshot capture frequency Standard: Up to 2 per minute Pro: Up to 6 per minute Enterprise: Up to 12 per minute or more Up to 60 per minute Up to 60 per minute
Private apps Exclude apps and websites from recording Included Included Included
Reports by email Included Included Included
Manager access Administrator and limited manager accounts Administrator and limited manager accounts Administrator and limited manager accounts
Multi-factor authentication Included Included Included
Microsoft single sign-on (SSO) Included Not supported Not supported
Keystrokes Keylogger module No Available - off by default Available - off by default
Microsoft Outlook email recording No Included Included
Files activity No Available - off by default Available - off by default
Customer REST API access Included No No

MSP-friendly across all products

Managed service providers can deploy SoftActivity for customer organizations and choose the cloud or on-premise model that fits each environment.

Talk to sales about MSP deployments

SoftActivity Work

Cloud-managed monitoring for customer organizations.

SoftActivity Monitor

Monitoring for customer workstations and laptops.

SoftActivity TS Monitor

Monitoring for customer RDS and Citrix servers.

Licensing and next steps

Choose the purchasing model and trial path that fits your organization.

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Compare SoftActivity product licensing and support
Comparison SoftActivity Work SoftActivity Monitor SoftActivity TS Monitor
Licensing Monthly or annual subscription per user Perpetual licenses for monitored computers, plus one license for the server or administrator’s PC Perpetual license per monitored server
Minimum purchase 5 users 3 licenses - 2 monitored computers plus 1 server/admin PC 1 server
Updates and support Included with the active subscription One year included; annual subscription renewal available One year included; annual subscription renewal available
Next steps Start 7-day trial Book a demo Download 7-day free trial View pricing Download 7-day free trial View pricing

Still deciding?

Tell us what you need to monitor and our team will help you choose. You can also book a demo to talk to a product expert.

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