SoftActivity

SoftActivity Monitor

System Requirements

SoftActivity Monitor system requirements

  • Desktop computers, laptops or Windows tablets with the following minimum configuration:
  • CPU. 2 GHz or more x64 or ARM64 architecture (Recommended: recent Intel®, AMD or ARM64 CPU with 4+ cores).
    Note: For SoftActivity Monitor Server machine with a lot of monitored computers, a CPU with as many cores as possible is recommended on a Windows Server OS of the latest version. SoftActivity Monitor is a highly parallel and optimized application that uses multi-core CPUs to the best advantage;
  • Operating System. For monitoring console and server (Administrator’s/Supervisor’s PC or Server):
    • Microsoft® Windows 11 (recommended), 10, 8 or 7. x64 and ARM64 editions are supported.
    • Microsoft® Windows Server 2025 (recommended), 2022, 2019, 2016, 2012, or 2008R2. x64 edition.
    • Webapp Server component does not support: Server 2008R2, Windows 7, 8. Only Windows 8.1/2012 or newer are supported.
    • For accessing SoftActivity Web Console, desktop web browser is recommended: Edge, Firefox, Chrome, Safari.
    • RAM: may use 100 to 500 MB of RAM on the server.
  • Disk Space: 1GB or more for the database and screenshots, or at least 200 MB per monitored computer;
    • Space for storing screenshots and logs on the server: varies from 10 MB to 4 GB per user per week (on average about 600 MB per user per week ). Frequency of screenshots can be adjusted by the admin.
    • Administrator can select a retention interval for logs and screenshots in Web console – Admin panel. The system will delete older screenshots and free up space.

For monitored computers. Client App (SoftActivity Monitor Agent):

  • Microsoft® Windows 11, 10, 8 or 7 are fully supported
  • x64, x32 and ARM64 editions of Windows are supported. The Client App is a native app for all platforms with no emulation, ensuring optimal performance.
  • VDI clients with any of the above Windows version, on most platforms, such as Citrix, or VMware. They have to be a single-session client edition of Windows (for example, Professional, Home or Enterprise edition). Install the Client App on a VDI image.
    There are some exceptions below for which you will need instead to choose either our on-prem TS Monitor our cloud-based Work, as the Monitor Client App will not install on these Windows editions.
    • Azure Virtual Desktop multi-session that uses Windows 11/10 Enterprise for Virtual Desktops (EVD). Install TS Monitor or Work app on each session host in a session pool, or on a custom image.
    • Amazon WorkSpaces which offers Windows Server – based environment.
    • Other cloud-based services that offer multi-session Windows 11/10 Enterprise editions or Windows Server based.
  • RAM: Client App uses minimal RAM on the monitored computers, on average about 100MB
  • Disk space: 100 MB or more for local cache on the system drive;
  • Note: for monitoring user sessions on Windows Server OS and RDS Servers get our on-prem SoftActivity TS Monitor, or cloud-based SoftActivity Work software.
  • Agent connectivity options:
    • SoftActivity Monitor can connect to Agents directly over your company LAN/Wi-Fi or through a company VPN. A 1 Gbps LAN is recommended.
    • External Agent mode: For remote workers, laptops outside the office, or Microsoft 365 environments where computers are not reachable over internal LAN/VPN addressing, use External Agent mode. In this mode, the Agent connects to your Monitor endpoint over a secure WireGuard tunnel, so Monitor does not need direct network connection to the computer.
    • Requirements for External Agent mode: Supported only on company-owned, IT-managed Windows devices that are AD domain joined and/or Entra device joined to the same organization.
    • Cloud option: If you prefer a fully cloud-based deployment with no on-prem server, use SoftActivity Work SaaS.
    • View how to deploy SoftActivity Monitor with your network configuration

For database server (for installation of PostgreSQL server for logs storage):

  • PostgreSQL 18 is included in SoftActivity installation package and supports: Windows Server 2025 to 2012, Windows 11/10/8.1
  • PostgreSQL downloaded from https://www.postgresql.org/ : BSD, Linux, Windows, Solaris, Mac OS X
  • SoftActivity currently officially supports PostgreSQL version 14 or newer.