SoftActivity

How Much Does Poor Workplace Productivity Cost Your Company?

August 13th, 2018

A recent study by Captivate’s Office Pulse found that the 2018 Winter Olympics cost U.S. business $1.7 billion in lost productivity due to companies watching the games during work

Consider this scenario: Jane owns a profitable trading company of clothing lines imported from choice locations around the world. She has 23 employees and has been in business since 2002. Since her office staff of 10 are sitting at their computer all day conducting research and completing sales or customer service activity to keep production moving, so they are busy at their desk (or are they?). It’s a highly competitive industry that requires everyone make a full contribution in order for the company to prosper.Read More

TS Monitor 5.5 released with Alerts

July 5th, 2018

SoftActivity announces the release of the SoftActivity TS Monitor version 5.5 – its user monitoring software for terminal servers.

This version brings new Alerts based on user actions. You can now get an email alert as soon as a user goes to certain websites, opens an undesirable application at work, or breaks other rules set by the company. It means less time spent monitoring, and instead taking action at the right time when it matters. We have also completely redesigned the web console to show more information on a page and made it easier to navigate.

What’s new in version 5.5:

  • new: Alerts based on user actions:
    • Admin can create a set of alert rules in the web console. If users break a rule, their manager or the admin will get an instant alert;
    • A number of useful pre-defined alert rules is supplied with the system, such as social media websites, files copied to USB, etc. so you can start getting some alerts right out of the box, and start adjusting those rules;

      * click to enlarge
    • Alerts can be based on: visited websites, used applications, typed trigger words (keystrokes), or file operations;
    • Alerts are displayed in the web console and optionally can be sent by email. Alert emails are not sent less than 5 minutes apart, to prevent “alert fatigue”. This interval can be adjusted in settings, in order to receive quicker alerts or to get less emails;

      * click to enlarge
    • In order to start receiving alerts by email, an admin needs to enter SMTP server details in the web console’s Admin Panel. SMTP is used by the system for sending emails securely. Also the admin and managers need to go to Edit Account and enter their name and email address, and make sure “I want to receive alerts by email” check box is on;
    • Managers can see what exactly action by a user has triggered an alert and see screenshots of the violation;
    • New Alerts page allows you to see all alerts (policy violations) in the system and filter them by users, computers, and days interval.
  • new: Complete redesign of the web console with improved user interface:

    * click to enlarge

    • Fits more information on the screen and is easier to navigate.
    • Mobile friendly design: better support of mobile browsers on phones/tablets. View reports on your phone, if it’s connected to the local network, or if your webapp is installed on an Internet facing server and served via HTTPS;
    • Watch the demo video of new web console
  • improved: reduced storage space requirements on the customer’s server for storing screenshots. IntelliSnap mode now records 20-50% less screenshots, will avoid some duplicates, but without missing any important actions by a user;
  • improved: deleting a user in the web console now deletes their screenshots as well to save hard drive space. You can delete a user with all their data in Admin Panel – Monitored Users tab – User
  • fix: removed Keystrokes field from CSV format export, since it was breaking CSV format;
  • discontinued support of Windows Server 2003. Users with Windows Server 2003 are advised to upgrade to Windows Server 2016 or continue using TS Monitor version 5.3 (the last version that supports Server 2003).
  • numerous improvements and fixes

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Activity Monitor 11.5 released with Alerts

June 27th, 2018

We at SoftActivity are excited to announce the release of Activity Monitor new version 11.5 that we’ve been working hard on. Activity Monitor is a leading user motioning software used by organizations around the world to combat insider threats and improve their employees’ productivity.

With this major update, you can now get an alert as soon as a user goes to certain websites, opens an application that is not allowed at work, or breaks other rules set by the company. It means less time spent monitoring, and instead taking action at the right time when it matters. We have also completely redesigned SoftActivity web console to fit in more information and made it easier to navigate.

What’s new in version 11.5:

  • new: Alerts triggered by user actions:
    • Admin can create a set of alert rules in the web console. If a user breaks a rule, their manager or the admin will get an instant alert;
    • A number of useful pre-defined alert rules are supplied with the system, such as social media websites, files copied to USB, so you can start getting some alerts right out of the box, and start adjusting those rules;

      * click to enlarge
    • Alerts can be based on: visited websites, used applications, typed trigger words (keystrokes), or file operations;
    • Alerts are displayed in the web console and optionally can be sent by email. Alert emails are not sent less than 5 minutes apart, to prevent “alert fatigue”. This interval can be adjusted in settings, in order to receive quicker alerts or to get less emails;

      * click to enlarge
    • In order to start receiving alerts by email, an admin needs to enter SMTP server details in the web console’s Admin Panel. SMTP is used by the system for sending emails securely. Also the admin and managers need to go to Edit Account and enter their name and email address, and make sure “I want to receive alerts by email” check box is on;
    • Managers can see what exactly action by a user has triggered an alert and see screenshots of the violation;
    • New Alerts page allows you to see all alerts (policy violations) in the system and filter them by users, computers, and days interval.
  • new: Complete redesign of the web console with improved user interface:

    * click to enlarge

    • Fits more information on the screen and is easier to navigate.
    • Mobile friendly design: better support of mobile browsers on phones/tablets. View reports on your phone, if it’s connected to the local network, or if your webapp is installed on an Internet facing server and served via HTTPS;
    • Watch the demo video of new web console
  • improved: reduced storage space requirements on the customer’s server for storing screenshots. IntelliSnap mode now records 20-50% less screenshots, will avoid some duplicates, but without missing any important actions by a user;
  • improved: deleting a user in the web console now deletes their screenshots as well to save hard drive space. You can delete a user with all their data in Admin Panel – Monitored Users tab – User
  • improved: support of slow network speed for connection with Agent, down to 8KB/s or slower, that may be the case for remote users connected via VPN. Previously slow connections could be dropped and it would not download logs;
  • uninstaller: added option to remove the data folder, in order to free drive space;
  • improved: show correct icon and application name for Windows Store Apps;
  • fix: removed Keystrokes field from CSV format export, since it was breaking CSV format;
  • numerous improvements and fixes
  • discontinued support of Windows XP by Agent. Users with Windows XP are advised to upgrade to Windows 10 or continue using Activity Monitor version 11.2 (the last version that supports it).

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TS Monitor 5.3 maintenance release

March 21st, 2018

SoftActivity released new version 5.3 of TS Monitor, its user monitoring solution for terminal servers. This is a maintenance release.

What’s new in SoftActivity TS Monitor 5.3:

  • new: support of the latest versions of Chrome browser for Internet recording, which stopped working since Chrome v65;
  • fix: export to Excel (CSV format) in correct encoding for non-English characters;
  • other minor fixes and improvements

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Activity Monitor 11.2 released

March 14th, 2018

SoftActivity is glad to announce the release of Activity Monitor 11.2, a leading user motioning software used by organizations to combat insider threats. It’s a maintenance release that brings a number of important fixes and improvements. Update is recommended to all customers.

Improvements in version 11.2:

  • improved: support of the latest versions of Chrome browser for Internet recording, which stopped working since Chrome v65;
  • improved: support of new Skype Windows Store App for chat recording;
  • fix: screenshots missing in web console for some monitored computers. After applying this update, most screenshots should be downloaded and will appear in the web console. Refresh the web browser;
  • fix: improved stability and performance of SalogSrv service (Activity Monitor Server, responsible for downloading logs and screenshots from Agents);
  • fix: export to Excel (CSV format) in correct encoding for non-English characters;
  • other fixes and improvements.

Read More

Software to Track Internet History, Track Browsing History

March 7th, 2018

Tracking browsing history can provide deep insight into the Internet life of any particular web user by showing his/her online behavior, most frequently visited websites and interests. Do you suspect that your employees abuse their Internet access at work by chatting with friends, doing shopping online, playing computer games, browsing social media like Facebook or Instagram during office hours? Then it’s high time to monitor their browsing history and find out all the truth.Read More

New video – overview of Activity Monitor employee monitoring software

February 13th, 2018

New video has been published – quick overview of Activity Monitor features.
Learn how to monitor employee computers in your organization. Protect your company from insider threats and improve employees’ performance.

Click here to watch the video (full screen view is recommended):

In this video:

  • Real time monitoring of remote computers in admin console;
  • Viewing of user activity logs and reports in SoftActivity web app in browser;

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