SoftActivity

Should I Get Employee Monitoring Software?

January 30th, 2023

Employee monitoring software gives employers a powerful tool for tracking employee behaviors on work computers. Employee monitoring software is a non-invasive software that protects company data, protects against time theft, and provides viable tracking data for performance purposes.

For some, the decision to get employee monitoring software is a tough one to make. On the one hand, some employers may believe in its power but don’t want to act like Big Brother watching over their employees. But, when you weigh the pros and cons of employee monitoring software, it’s clear that it is a smart option for small to large businesses. 

If you’re considering getting employee monitoring software, this blog will help you decipher the advantages and disadvantages.

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What Ontario, Canada Workplace Electronic Monitoring Rules Mean

December 5th, 2022

As of October 11, 2022, new legislation requires employers in Ontario with 25 or more employees to disclose electronic monitoring in the workplace. This will keep businesses productive and allow for greater trust. However, it doesn’t give employees a right to privacy.

The Ontario government passed legislation in April that requires employers with 25 or more people to have an electronic monitoring policy. This may include stating whether they are monitoring their employees’ computers, cellphones, or GPS and how closely they are doing so.

With more states, provinces, and countries enforcing electronic monitoring, both employers and employees are taking a closer look at what these rules mean for them.

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The 6 Employee Behaviors Every Business Needs to Monitor 

November 21st, 2022

With more employers allowing for hybrid and remote work, it is no surprise that these same employers are searching for ways to track what is being worked on and when. 

Not only can productivity and employee engagement be difficult to maintain when working remotely, but businesses are also more vulnerable to data theft, information leaks, and other insider threats. 

As a way to ensure employee productivity and increase efficiency and security, employers often use computer monitoring to track particular employee behavior. 

Employee monitoring is a valuable tool. To help you better understand how this tool can work for you, we’ve put together this short guide and a list of the 6 employee behaviors every business needs to monitor.  

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How Employee Monitoring for Call Centers Works

November 7th, 2022

Whether your employees work remotely or in-house, overseeing your call center team can be tricky. And when deadlines and customer service are high priorities, it’s not always easy to know what to do. 

The technology we have available today means that we can work remotely, access information without necessarily needing to be in the office, and can even add to customer satisfaction scores. Onscreen and offscreen distractions can significantly decrease productivity. To avoid this, you’ll need the right tools.

Employee monitoring software offers excellent network infrastructure that links everyone at work, no matter where they are. This ensures safety by managing security measures, increasing productivity for every member, and ensuring the efficiency of every task. Learn how employee monitoring software can help call centers manage their employees to improve teamwork and productivity.

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Bossware: What is it, and Should Employees be Worried About it?

October 24th, 2022

With the rise of a remote workforce, employers have several concerns but one of the biggest is that these employees will be hard to supervise and monitor.

As we all know, managing performance from afar can be challenging. When the team was at the office, it was much easier to see who was working hard, struggling, and taking long lunch breaks. With remote work the new norm, organizations are experiencing challenges in getting visibility into their employees’ activities and managing workloads. 

This can lead to underperforming periods or unhappy employees. The widespread adoption of remote work has resulted in a growing demand for software that automatically monitors employees – more popularly known as “tattleware” or “bossware.”

Bossware increased in use thanks to more remote and hybrid employees. So, how does bossware work, and how could it benefit your company? Below, we’ll discuss how it works and the potential problems of using bossware.

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15 Productivity Tips to Try Today for Drastic Improvements Tomorrow

September 26th, 2022

Productivity is the bread and butter of company success. Without productive workers, no companies would get anything done, and the building blocks of that company would fall apart. Luckily there are some simple and quick tips for fixing your failing productivity, providing near-immediately improvements and long-term success. 

Here are 15 productivity tips you should consider to fix your productivity today. Look out for drastic improvements tomorrow. 

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Implementing an Effective Productivity Monitoring System: A Guide for Managers

July 25th, 2022

Poor company productivity can make or break any business. If your workers are procrastinating, inefficient, or not getting tasks done on time, you could fall victim to time theft and fall behind the competition. 

Luckily, productivity monitoring is simple to implement and can quite quickly resolve your productivity issues. Here is an overview of how to set up your productivity monitoring system. 

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