How Do Employers Track Internet Usage?

June 12th, 2023

With more and more workers logging in remotely, employers can still monitor their attendance, computer behaviors, and internet usage through routine employee monitoring software. 

There are many different ways to track employee internet usage, so each company can employ a different method. Here is how employers track internet usage and more.

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Can Employers Monitor Emails?

May 29th, 2023

With the rise of remote work and advanced computer technologies at our fingertips, there is much more that we’re capable of, especially when it comes to tracking the workplace. 

Employers track their employees to ensure they continue to provide quality work. But to what extent can these employers track? Can they monitor your emails?

If you’re wondering, as an employer, what you can monitor, you’re in the right place. If you’re an employee and you’ve stumbled on this blog, you, too, can learn what exactly your employer can track when at work. 

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How To Monitor Employees Working From Home

March 27th, 2023

As the world continues to adjust to changes in how we work, now more than ever, businesses understand the importance of maintaining and managing remote teams. 

But with change come challenges, and inadequate visibility into employee performance can hurt business operations and morale among staff. 

Fortunately, technology has made it easier for small businesses and remote business owners to monitor employees even when working from home. 

This blog post will cover steps you can take today to monitor employees while working remotely effectively.

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Should I Get Employee Monitoring Software?

January 30th, 2023

Employee monitoring software gives employers a powerful tool for tracking employee behaviors on work computers. Employee monitoring software is a non-invasive software that protects company data, protects against time theft, and provides viable tracking data for performance purposes.

For some, the decision to get employee monitoring software is a tough one to make. On the one hand, some employers may believe in its power but don’t want to act like Big Brother watching over their employees. But, when you weigh the pros and cons of employee monitoring software, it’s clear that it is a smart option for small to large businesses. 

If you’re considering getting employee monitoring software, this blog will help you decipher the advantages and disadvantages.

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What Ontario, Canada Workplace Electronic Monitoring Rules Mean

December 5th, 2022

As of October 11, 2022, new legislation requires employers in Ontario with 25 or more employees to disclose electronic monitoring in the workplace. This will keep businesses productive and allow for greater trust. However, it doesn’t give employees a right to privacy.

The Ontario government passed legislation in April that requires employers with 25 or more people to have an electronic monitoring policy. This may include stating whether they are monitoring their employees’ computers, cellphones, or GPS and how closely they are doing so.

With more states, provinces, and countries enforcing electronic monitoring, both employers and employees are taking a closer look at what these rules mean for them.

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The 6 Employee Behaviors Every Business Needs to Monitor 

November 21st, 2022

With more employers allowing for hybrid and remote work, it is no surprise that these same employers are searching for ways to track what is being worked on and when. 

Not only can productivity and employee engagement be difficult to maintain when working remotely, but businesses are also more vulnerable to data theft, information leaks, and other insider threats. 

As a way to ensure employee productivity and increase efficiency and security, employers often use computer monitoring to track particular employee behavior. 

Employee monitoring is a valuable tool. To help you better understand how this tool can work for you, we’ve put together this short guide and a list of the 6 employee behaviors every business needs to monitor.  

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How Employee Monitoring for Call Centers Works

November 7th, 2022

Whether your employees work remotely or in-house, overseeing your call center team can be tricky. And when deadlines and customer service are high priorities, it’s not always easy to know what to do. 

The technology we have available today means that we can work remotely, access information without necessarily needing to be in the office, and can even add to customer satisfaction scores. Onscreen and offscreen distractions can significantly decrease productivity. To avoid this, you’ll need the right tools.

Employee monitoring software offers excellent network infrastructure that links everyone at work, no matter where they are. This ensures safety by managing security measures, increasing productivity for every member, and ensuring the efficiency of every task. Learn how employee monitoring software can help call centers manage their employees to improve teamwork and productivity.

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