Preparing your Employees for Remote Work During COVID-19

March 16th, 2020

The World Health Organization has officially declared COVID-19 a global pandemic. With major national shutdowns effective in places like China and much of southeast Asia, the United States, Canada, Spain and Italy, many companies are being forced to send workers home to work remotely.

So far this pandemic has had global effects throughout all sectors. With high infection rates of COVID-19, self-isolation is becoming mandatory. Businesses are considering telework to first minimize the spread but also to maintain business continuity during the outbreak.

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3 Biggest Challenges of Managing a Remote Workforce

March 9th, 2020

With an increasing number of individuals moving to the global marketplace for work, it should come as no surprise that nearly 102 million people are estimated to work from home in 2020. However, with this shift away from the traditional office space comes a number of drastic changes.

Where businesses are seeing the financial rewards of remote workplaces, like decreases in operating and capital expenses (IDC, 2019), there comes an additional number of unknown factors. Some of these include the inability to regulate security as efficiently, and the de-unification of company trust and culture.

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4 Most Common Ways Departing Employees Steal Data

March 2nd, 2020

Most businesses carry a value that can be sold or manipulated in some way. If you store data from past transactions or collect personal information as leads, then these sources can be easily tapped into and extorted for financial gain.

Many people believe that hackers are the primary source of data breaches. However, according to IBM’s 2019 Cost of a Data Breach Study, just under 50% of all data breach cases are caused by an insider threat. 

One type of insider threat that you should be worried about occurs when employees are leaving your company. Departing employees can make mistakes that leave holes in your company’s firewall, but often times departing employees steal data as deliberate theft and do so for financial gain and future career development.  

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How to Successfully Combat an Insider Threat

February 24th, 2020

Combating an insider threat can often present a more complicated problem than malicious online attacks. Insider threats are typically your own employees, the people you are required to trust to complete daily tasks. What happens when one of those trusted employees goes rogue?

It can be difficult to detect an insider threat, and many businesses don’t recognize the threat until a breach has already occurred. However, fifty percent of all malicious attacks are from an inside attacker, and they could cost your company up to $2 million dollars in time and assets.

Your employees are capable of completing a malicious attack on your company either by opening up your firewall to allow access or by physically stealing data. It is vital to set up precautions in network security and the physical security of your business.

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7 Ways to Improve Employee Efficiency

February 17th, 2020

As a class C level executive or the owner of an SMB, you may be curious where your employees’ time has gone. 

From the top-down, it would appear that your company’s numbers are dropping and you frequently see employees hanging around the office. It can be devastating to watch your ROI drop and to see negative trends in missed sales and customer retention. 

There are many reasons why employees become unproductive. As a business owner, it’s important that you address this lack of productivity head-on. Among a change in workplace culture, monitoring software can drastically improve employee efficiency. 

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How to Keep Employees Focused and Productive

February 10th, 2020

Encouraging productivity in the workforce is a task that many businesses struggle with. A lack of productivity can come about when your company is going through times of change like management transitions, or, it can be more systemic and one of the reasons why your company does not succeed above the competition.

According to the Harvard Business Review, an unproductive workforce during uncertain times is normal. But, as you may be asking, what does it mean when your workforce is not productive and times are, well, normal?

Whatever is happening at your company, you recognize that your employees need to improve their ability to focus and get work done.

What steps should you take? How do you keep employees focused and productive? 

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TS Monitor 6.1 with adjustable frequency of screenshots

February 6th, 2020

SoftActivity releases an update to TS Monitor software for monitoring users in terminal server sessions. Upgrade is recommended to all customers.

What’s new version in version 6.1

  • new: Change screenshots capture frequency on Screen tab:
    • Admin can adjust how often screenshots are recorded.
    • Reduced storage space requirement on the server, compared to the previous versions.
    • Admin can increase frequency if more detailed logs are required.
  • new: shows estimated space required for screenshots, at the bottom of Screen tab.
  • improved IntelliSnap smart mode of taking screenshots based on users actions.
  • new: Copy and Paste buttons in Agent Properties on Privacy and Files tabs in the lists, for easier editing of long lists.
  • a lot of improvements and minor fixes.

Web console:

  • new: added Keystrokes column to CSV export.
  • multiple bug fixes and improvements.
  • new: added Japanese localization (switch languages in bottom right corner)
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