SoftActivity
November 18th, 2010

Add exclusions in Avira AntiVir Personal

Avira AntiVir Antivirus may detect Activity Monitor employee monitoring software on the manager’s PC and Agent installed on monitored computers as Potentially Unwanted Program(PUP) threat. In fact, there is no virus in Activity Monitor software. It only does what is declared in its features on the website, i.e. records your employees computer activity.

To prevent Avira AntiVir from detecting this threat you will need to exclude these folders from scans in the antivirus:

C:\Windows\sysnchrb folder on the monitored PC, where Activity Monitor Agent software is installed.

C:\Program Files\SoftActivity\Activity Monitor folder on the manager PC(server), where Activity Monitor admin console is installed. (for 64bit version of Windows you need to exclude C:\Program Files (x86)\SoftActivity\Activity Monitor folder)

This instructions apply only for version 7 or newer of Activity Monitor. Upgrade to the latest version

Please note that you should configure Avira AntiVir exclusions before the monitoring program installation.

For more detailed instructions please read this article that describes adding exclusions in Avira for our other product SoftActivity Keylogger. For Activity Monitor software you need to exclude the folders listed above instead of the folders mentioned in the article.