MONITORING SOFTWARE BLOG

New Westminster, British Columbia, Canada – June 2, 2009 – Deep Software Inc. today announced the release of SoftActivity TS Monitor, a comprehensive solution that enables administrators to monitor user activity in Windows Terminal Server sessions.

The threat of attack from insiders is both real and substantial. According to a study conducted by the United States Secret Service and CERT, 32% of all electronic crimes in which the perpetrator could be identified were committed by insiders. Additionally, companies must contend with an increasing volume of legislation which requires that they take action to protect the data that their networks hold against unauthorized disclosure. Preventing outsiders from accessing that data is relatively straightforward, but preventing insiders from accessing and disclosing it can be far from straightforward.

“While it is reasonably easy for a company to secure its network against external threats, securing it against internal threats can be much more challenging,” said Yuri Martsinovsky, CEO of Deep Software. “Security is only as strong as the weakest link and, in many cases, the weakest link is the lack of control which companies have over the actions of their employees. While firewalls and intrusion prevention and detection systems can stop outsiders accessing your data, they cannot stop insiders passing your data to outsiders.”

SoftActivity TS Monitor has an extensive set of logging and report options that help companies mitigate insider threats:

TS Monitor logs every action performed by local and remote users during Terminal Server sessions. The product records

• Screenshots of user actions
• Used applications
• Sent and received email
• Web browsing history
• Both sides of IM conversations
• And more

TS Monitor enables administrators and managers to:

• View detailed reports on the server usage
• See when users logged on and log off the server
• View a list of the most used applications and visited websites
• See exactly what was typed in any application
• Replay a slideshow of user actions

TS Monitor compliments Deep Software’s Activity Monitor, a solution that enables managers and administrators to monitor employee workstations on a LAN. With TS Monitor, companies can now also record their Terminal Server’s usage. SoftActivity TS Monitor supports Windows Server 2003, 2008 and Citrix.

Pricing and Availability

TS Monitor is available now. Pricing is dependent on number of monitored users and decreases with volume – a 10 user license costs $449.90. Licenses include 1 year of updates and unlimited technical support.

About Deep Software Inc.

Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of industry-leading security and web analytics solutions for government agencies, large enterprises, small and medium-sized businesses, as well as home PC users.

For more information and to obtain a free trial version of SoftActivity TS Monitor, please visit https://www.softactivity.com/softactivity-ts-monitor/

Deep Software has released Activity Monitor version 4.41. This is a maintenance release that includes several important issues fixed. Update is recommended to all customers.

Most changes are made on Agent side, that requires re-installation of Agents on client computers. But Monitor from 4.41 version is compatible with Agents 4.4 and vise versa

Changes in Activity Monitor version 4.41:

• fixed: sometimes user actions were not recorded after fast user switching on Windows XP
• fixed: incorrect fields shown in the bottom part on Email tab in Reports Viewer
• fixed: Agent Description field was always getting replaced with computer name
• fixed: Computers could show up as offline in some situations in a network with Windows Domain
• fixed: Agent Log not recording on computers with international versions of Windows containing non-English characters in “Application Data” folder name
• fixed: Agent log not recording if no Agent password is set

Deep Software has released bugfix build 2241 for Activity Monitor version 4.4. It includes fixes for following issues found in Activity Monitor version 4.4:

• Agent Log not recording on computers with international versions of Windows containing non-English characters in “Application Data” folder name
• Agent log not recording if no Agent password is set

To get the new build simply redownload Activity Monitor from the same location that yo downloaded version 4.4. To apply fixes you need to update Agent installations. There is no need to uninstall Agent, just run the installer or installation script and it will update Agent.

There is no need to download this update if you are no affected by the issues listed above.

• new: Log Viewer: Top Websites report that shows a list of most visited websites per user
• new: Log Viewer: Search reports on current tab and all tabs
• new: Log Viewer: Filter by date range: today, yesterday, custom range, etc.
• new: Log Viewer: Report tables are divided by days
• new: improved security – password protected and encrypted Central Log Database (strong AES encryption) Set strong Activity Monitor password to have database securely encrypted
• new: improved security – logs stored on monitored computers are strongly encrypted
• new: improved security – list of Agents is stored in encrypted format, icnluding remembered Agents passwords
• improved: improved security – password protected login to Activity Monitor
• new: IntelliSnap™ technology for Screenshots. Activity Monitor takes screenshots based on user actions and not just every few seconds, like in previous versions. This advanced technology allows you to view remote screen in near live mode without using much network traffic
• new: export/import of Agents list. Copy a list with all Agent settigs to Activity Monitor on other user account or computer
• new: view list of open Applications or all Processes in monitoring window similar to Tasks Manager
• new: Applications tab shows program icons
• new: wizard to manage Central Log Database. Move database or select new file
• new: recording of web pages visit duration
• new: Agent works as Windows service now for improved security and reliability
• new: support of Windows Server 2008 added
• improved: select what data to export in Log Viewer (web pages, emails, etc.)
• improved: Agent List tooltips have an updated look
• fixed: unreadable characters in e-mails with different encodings
• fixed: unreadable characters in AIM and ICQ chat clients in some languages
• fixed: mouse pointer disapearing in Monitor when users type text on the remote computers
• available only in English language. For multi-language user intface of Activity Monitor download previous version 4.3. Next version will be multi-lingual.

Deep Software Inc. announces the release of its employee monitoring software Activity Monitor version 4.4. This major update brings strong data encryption, searchable reports, IntelliSnap™ technology for screenshots and international keylogger.

New Westminster, BC August 6, 2008 — Deep Software Inc., developer of Activity Monitor software, announces the release of Activity Monitor version 4.4. Activity Monitor provides organizations of all sizes with an easy-to-use and affordable set of employee monitoring tools.

This latest version introduces many important improvements. Here are just a few of them:

• Improved security with strongly encrypted Central Logs Database and recordings stored on monitored computers;
• Search reports and filter them by date range, such as today, yesterday, this week, custom range;
• New IntelliSnap™ technology allows viewing remote screen in near live mode while using very little network traffic. IntelliSnap takes screenshots based on user actions, versus just time intervals;
• Top Websites report shows a list of most visited websites for each user.

Activity Monitor 4.4 is available today from the company’s website. Full version for reviews by media is available on request

About Activity Monitor
Activity Monitor’s extensive range of features includes remote desktop viewing with IntelliSnap technology, Internet usage monitoring, application usage monitoring, keylogger, recording of email, chats and much more. Managers can monitor computers remotely in live mode. Activity Monitor will also record all usage information into the secure Central Logs Database located on main computer, usually server. Managers can then view usage reports for any user for selected dates.

Activity Monitor enables an organization to protect its sensitive and proprietary information, protect its employees and increase their productivity, protect its reputation and, ultimately, protect its bottom line. Activity Monitor is available on Windows Vista, XP, 2000 and Windows Server 2003 and 2008. Activity Monitor pricing is based upon the number of monitored computers supported, with a 3-computer license costing US$179.95, and may be purchased securely from the company’s web site and through channel partners.

About Deep Software Inc.
Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of security software products and web analytics solutions for large enterprises, small and medium-sized businesses, as well as home computer users.

• new: User interface in 11 Languages:
  • English
  • German
  • Spanish
  • Italian
  • French
  • Portuguese
  • Russian
  • Chinese Simplified
  • Chinese Traditional
  • Japanese
  • Korean
• new: support for 64-bit editions of Windows XP/Vista
• new: copy email to clipboard in HTML format
• new: ability to deploy Agent in your domain via Active Directory

Employee monitoring software by SoftActivity offers extended compatibility for international users and support for 64-bit Windows.

New Westminster, BC – Deep Software Inc., developer of Activity Monitor, announced the release of Activity Monitor version 4.3. Activity Monitor provides organizations of all sizes with an easy-to-use and affordable set of employee monitoring tools.

“This release further boosts Activity Monitor’s industry-leading features,” said Yuri Martsinovsky, CEO of Deep Software. “Activity Monitor is now available in 11 languages. A newly developed state-of-the-art keylogger enables the recording of text typed in any language including full support for the IMEs used in languages such as Japanese and Chinese and the accented characters used in Spanish and French.”

This latest version of Activity Monitor also introduces support for the 64-bit Editions of Windows Vista(tm) and Windows XP(tm) and support for deployment via Active Directory.

Employee monitoring has become a business necessity. In the UK, employee use of social networking websites, such as Facebook, is estimated to cost organizations £6.5 billion (around $15.5 billion USD) per year and consume up to 20% of their bandwidth. Despite the enormity of the problem, many businesses are unsure how to deal with it.

“It would appear that most CISO (chief information security officer) and IT directors loathe social networking sites and if they had their way would ban them completely, but what is also coming across loud and clear is that the HR departments actually welcome the use of these sites – so there is a lot of internal pushing and shoving going on between HR and IT over how best to manage these sites.”, said Claire Sellick, director of the event InfoSecurity Europe.

SoftActivity’s Activity Monitor provides a solution to the problem. Organizations can to continue to allow their employees to reap the business benefits of social networking sites while protecting themselves against the costly lost productivity that can result from excessive non work-related use. Additionally, Activity Monitor also helps organizations identify and prevent intellectual property theft and fraudulent activity.
Activity Monitor 4.3 is available today from SoftActivity’s website and through channel partners. For more information, please visit: www.softactivity.com.

About Activity Monitor
Activity Monitor’s extensive range of features includes remote desktop viewing, internet usage monitoring, application usage monitoring, keystroke recording and much more.
Activity Monitor enables an organization to protect its sensitive and proprietary information, protect its employees, protect its reputation and, ultimately, protect its bottom line. Activity Monitor is available on Windows Vista, XP, 2000 and Windows Server 2003.

About Deep Software Inc.
Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of security products and web analytics software for large enterprises, small and medium-sized businesses, as well as home PC users. Activity Monitor is developed by SoftActivity, a division of Deep Software Inc.

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Deep Software Inc.
#250-625 Agnes St.
New Westminster, BC
Canada, V3M 5Y4
Contact Us via Online Support Center