SoftActivity TS Monitor System Requirements

For monitored servers (install TS Monitor client):

  • CPU. Intel® Xeon, Pentium, AMD or any CPU that can run Windows Server specified below.
  • (new) Microsoft Windows Server® 2019, or
    Microsoft Windows Server® 2016, or
    Microsoft Windows Server® 2012 (or R2), or
    Microsoft Windows Server® 2008  R2.
    64-bit editions only.
    * for Windows Server 2008, pre-R2, we advice using legacy version 6.4 that is available to customers upon request.
  • (new) Windows 10 Enterprise for Virtual Desktops (EVD). New multi-session version of Windows 10 client OS, hosted in Azure. More details. Read the FAQ about Windows 10 Enterprise multi-session here
  • RAM: 512MB or more for the server. TS Monitor uses minimal RAM, about 50MB per recorded session.
  • Hard Drive Space:
    • 300 MB for installation
    • 200+ MB per monitored user account
      • Space for screenshots on the server: varies from 10 MB to 4 GB per user per week (on average about 600 MB per user per week), depending on screen resolution and work intensity.  Frequency of screenshots can be adjusted by the admin (new).
      • Administrator can select a retention interval for logs in Web console – Admin panel. The system will delete older screenshots and free up space.
  • Citrix® Virtual Apps, XenApp™ 7.5, 7.6, 7.8 are supported (but not required). SoftActivity TS Monitor is certified as Citrix Ready. TS Monitor supports Citrix server farms (how to setup with Citrix XenApp™ farm)
  • Remote Desktop Services (known as Windows Terminal Services before Server 2008 R2) are supported (but not required). SoftActivity™ TS Monitor can record local and remote terminal sessions on the servers.

For SoftActivity Webapp server (for running the web console):

  • Windows Server 2019, 2016, 2012 or 2008. 64-bit editions only.
  • For accessing SoftActivity Web Console, desktop web browser is recommended: Chrome, Firefox, Edge, IE11, or Safari.

Database server (for installation of PostgreSQL server software for storing SoftActivity logs):

  • Version included in SoftActivity installer supports: Windows Server 2019, 2016, 2012 or 2008. 32- or 64-bit editions.
  • Version downloaded from : BSD, Linux, Windows, Solaris, Mac OS X
  • SoftActivity currently supports PostgreSQL version 9.6 or newer