We are glad to announce the release of new version 12.6 of its leading user monitoring applications SoftActivity Monitor and TS Monitor. SoftActivity is used by thousands of organizations for employee productivity tracking and protection against insider threats.
This upgrade will make it easier to monitor users in almost real time mode in web console, without installing the desktop Monitor app for the managers. This can also be done in TS Monitor now.
This upgrade is recommended to our all customers.
What’s new in version 12.6:
new Users Dashboard view in web console:
see all monitored users next to each other with the remote screen image, latest website and app.
it is similar to Dashboard view in Monitor desktop app, but this does not require installing the app.
screens update close to real time, with around 1 min delay, depending on how often you set to take screenshots.
does not require refreshing the web page manually.
filter users by a group, last active time, name, and signed-in status.
TS Monitor 12.6 has now switched version numbering to the same as Monitor, to better indicate inter-compatible versions. TS Monitor version prior to 12.6 was 6.5.
download multiple selected screenshots. Can be used to keep a copy of images as evidence, or for reporting purposes.
improved quality and increased size of thumbnail images for screenshots.
fix: PDF export of Attendance report filtered by a group did not work.
fix: alerts counter will update in real time and a popup notifications should appear in browser for alerts.
fix: errors on Top programs (now Applications) & Top websites (now Websites) views.
numerous UI improvements in web console.
new command line option to force run cleanup of logs and screenshot files older than a set retention interval: sawebsrv.exe --cleanuplogs
Keylogger (keystrokes recording option) is now OFF by default for new installations to help protect users’ privacy. It can be enabled by the admin in Monitor app if your organization requires this.
Chat recording feature has been removed from the product since it only supported Skype, which is not widely used on business desktop computers anymore. Chat history in any messengers can be viewed on screenshots in web console – Applications view. Chat view still remains in web console to view old messages, and will be removed in the next version.
SoftActivity releases new version 6.5 of TS Monitor, its leading user monitoring software used by remote teams on their Terminal Servers and Citrix XenApp.
What’s new in version 6.5:
[web console] added more info into Attendance view and to PDF export and email reports. This helps estimate employee productivity level.
daily idle time (when a user is logged-in, but inactive);
idle percentage;
number of typed keystrokes;
average hourly keystrokes rate.
[web console] export of Attendance report: select a standard range of dates, such as Last 7 days, etc. instead of just two dates.
fix: [web console] export of Dashboard to PDF the same number of records as on screen. Previously was always 10.
fix: [web console] export of Attendance to CSV had incorrect format of date and time for some records.
fix: sometimes failed to clean up old logs on the server, and fill up a lot of drive space.
the minimum supported OS version is now Windows Server 2008 R2 SP1+, up from v2008
SoftActivity is glad to announce the release of its employee monitoring software for remote teams using Terminal Servers and Citrix XenApp. It now lets you track users idle time, when they are signed on to the server, but actually walk away from a terminal.
What’s new in version 6.4:
Idle time tracking. Attendance view in web console now shows idle intervals, i.e. for how long a user was away. This lets you track if employees are away from their computers, or actually working. Adjust the idle timeout in minutes TS Monitor config app (default is 5 minutes).
Attendance view in web console: Zoom to Sessions button to quickly switch to a work day, instead of manually selecting start & end times.
fix: [web console] clean up of old logs previously could take a lot of RAM on the server and fail.
SoftActivity announces the release of new version 6.2 of SoftActivity TS Monitor, its user monitoring solution for terminal servers. It protects organizations from insider threat risks and improves productivity of remote employees.
Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the full web console. Admin can set up email reports to be sent to for managers automatically.
What’s new in version 6.2:
improved image quality of screenshots.
reduced CPU and RAM usage by a recording module, even further reducing performance footprint on the terminal server. It now uses GPU for hardware-accelerated image processing, if present.
fixed an issue with monitoring multiple terminal servers in a farm that are sharing the same database. Sometimes logs from servers were delayed, or never appeared in the web console.
Web console:
get a daily and monthly email report of users activity. (Previously there was only a weekly report). SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
scheduled email reports now include Attendance report. See it in a separate PDF file attached.
new reports in Dashboard export to PDF and by email:
Top apps for each user;
Top websites for each user;
Top users by alerts triggered, with a list of top alerts;
minor: export to CSV limit increased to 100,000 lines up from 10,000.
SoftActivity has released TS Monitor version 6.0, a major update of its user monitoring system for terminal services.
SoftActivity now makes it easier to protect employees privacy (such as for GDPR compliance in EU), while still recording all unsafe user activity that helps your organization improve employee productivity and detect insider threats early. Now it also includes admin audit log for improved HIPAA compliance in healthcare industry.
New version allows you to prevent recording of:
personal online banking, password management apps, and other personal info of employees and customers. This can help organizations with GDPR compliance.
regulated PHI (personal health information) for health-care industry, for improved HIPAA compliance;
corporate financial and other sensitive apps;
credit card numbers entered by employees, for PCI compliance;
and other sensitive, private or regulated information.
What’s new in version 6.0
Private apps and websites:
Admin can create a list of private apps and websites.
SoftActivity will NOT record screen copies, typed keystrokes and window name for private apps and websites.
It will only record a fact and duration of usage for private apps.
Edit Private apps list on Privacy tab in TS Monitor Configuration app on your servers. By default, it’s populated with popular financial websites and password managers.
Application switched to x64 architecture for improved performance.
Support of Windows Server 2019.
Scheduled email reports with users activity summary. Admins will receive weekly report in PDF format with last week’s stats. To enable this report go to web console – Edit Account – Email Reports tab.
Graphical charts added to Dashboard in web console:
*click to enlarge
Export reports to PDF from the webapp, including pie charts, and new Attendance report:
*click to enlarge
Dashboard: select more than 10 top records to view.
Filter all reports by time in addition to days interval. Makes it easier to investigate user activity at a particular time of day.
Ability to turn off screenshots panel at the bottom. If you are not using screenshots, you can now turn off the panel completely;
Audit Log: view history of web console sign-in and sign-out events, and a log of all changes to the system made by admins and managers. Audit log is stored permanently for a year and cannot be deleted from the webapp. Can be seen only by admins. (Authorization monitoring is a requirement for HIPAA-compliant software).
Auto sign-out admins and managers after 14 days, for improved security. Session expiration is a requirement for HIPAA-compliant software (the timeout can be adjusted).
View users for Top Websites and Top Programs. Click an arrow next to any app or website to see which users spent the most time on the website:
*click to enlarge
Web console is now available in Spanish. Switch your language at the bottom right corner.
Support of the latest versions of web browsers such as Chrome 7x, Windows Server updates, better compatibility with antivirus products.
Improved performance of user session recording and webapp server. Now uses even less server CPU than in previous versions.
Configuration app supports dark mode on Windows Server 2019.
Other numerous fixes, improvements and optimizations.
Database in version 6.0 is compatible SoftActivity Monitor 12 for workstations, and can be shared with that application.
