TS Monitor: Remote User Monitoring for RDS Servers

Log every user action in RDS Server sessions

Capture screenshots of user activity using our proprietary IntelliSnap™ technology. It captures screenshots based on user actions.

Capture screenshots for each mouse click, visited web page, opened program, sent or received IM message.

Log used applications and work duration in every program with this terminal server monitoring software.

Log Internet surfing history with exact visited URLs and time spent on each page.

Know which websites are most frequently visited by users.

Track User RDP Sessions and Idle time

Administrators and Supervisors can see users’ sessions represented as series of bars.

View in the Web console on Attendance page:

• Log-in, Log-off time and Duration for each RDP and local console session;
• Remote client name and IP address;
• Top apps and websites for each session, as well as number of keystrokes typed.

Filter sessions by date and time interval.

Screenshots timeline for each session.

Idle time tracking lets you see for how long and when exactly a user was away from their computer during the day. Screenshot

Email reports

Get daily, weekly and monthly reports by email. View reports on the go. No need to sign in to the on-premise web console.

The reports show user productivity for the past period and their attendance stats.

Each manager receives reports about users in their department they have access to, as assigned by the admin.

Emails are securely sent via your company’s SMTP server.

Alerts based on user activity

If a user breaks company’s computer use policy, their supervisor or the admin gets an instant alert notification.

Admin can create alert rules based on visited websites, used applications, files or typed keystrokes. Screenshot

A set of pre-defined rules is supplied for popular social media, video streaming sites and other unproductive categories, copying of files to USB etc.

Get alerts by email and view policy violations in the web console.

Spend less time monitoring users and take action at the right time when it matters.

Powerful search, filters and export

Filter logs and screenshots by User account, Server name, and date range.

Search all logs by a keyword.

Export reports to PDF or Excel (in CSV format).

Navigate to any time of the day by quickly scrolling the screenshots timeline.

Monitor File Access

Track and prevent information theft and intellectual property theft by employees or unauthorized users.

View what documents they open and save.

Track files they download from the Internet, upload or attach to emails.

Monitor all types of drives: local, network, flash/thumb drives, USB-connected drives.

Monitor selected folders that contain sensitive files.

View file operations, such as Read, Write, Delete, Rename, Move.

Log their communications: Email and chat

Records Emails sent and received by employees on the monitored servers. Supported types of email:

• Microsoft Outlook with Microsoft Exchange® accounts;
• Microsoft Outlook with POP3/SMTP/IMAP accounts via SSL/TLS or unencrypted connections;

Web-based email messages, IM chat, and other communications can be viewed in a series of screenshots and in a keystrokes log. Select an app or website on Applications or Websites tab in the web console to view screenshots.

Record secretly or notify users

TS Monitor can run invisibly for monitored users. It does not show any windows, there is no process in Task Manager, no files on the disk nor Desktop or Start menu icons.

Warning! To use invisible mode you have to notify employees about monitoring and obtain their consent by other means, such as a computer use policy, or signed contracts.

Optionally, it can be set to show a warning message about monitoring to users at the time of logon.

Show a custom message to monitored employees with a reminder about company’s Acceptable Computer Use Policy. This will keep a warning badge on their screens and a tray icon reminding users about monitoring to prevent inappropriate computer use.

Record multiple user accounts

Records activity of multiple user accounts in terminal and local console sessions on the servers.

Records multiple simultaneous sessions on the server.

Select user accounts/security groups to record or set it to All Users. Exclude particular users/security groups from terminal server monitoring.

Supports servers in Entra ID, Active Directory or a workgroup environment.

International and multilingual support

Can record and display email, chat, reports, and keystrokes in any language. TS Monitor fully supports Unicode.

Records keystrokes typed in any language, including Japanese, Spanish, English, Arabic, Chinese etc.

The user interface is offered in English, Polish, Japanese, and Spanish languages.