MONITORING SOFTWARE BLOG

• new: secure connection between Monitor and Agents using SSL. All monitoring data is securely encrypted for network transfer
• new: redesigned architecture that makes the software more reliable, secure, scalable, and easier to add new features in future
• new: more than one Monitor can connect to the same Agent computer and simultaneously watch activity in real time
• new: connect to a remote computer when no user is logged on. Screen tab will show a logon screen. You can use such commands as Turn Off, Restart Computer, Transfer Files from Agent, Change password
• new: download logs when no user is logged on to monitored computers. If a user logs off from Windows at the end of a day before leaving, Monitor can still collect logs and screenshots
• new: filter in Agents list view: Show Only Online Agents/Only Offline/Show All
• new: improved reliability of Agent service. If monitoring process stops due to crash it will restart automatically and monitoring continues
• new: full usage of multi-core capabilities of modern CPUs for improved performance and UI responsiveness
• new: Agent uses less memory (RAM) and CPU resources
• new: Agent uses only one TCP port #15163 and one UDP port #15164 for communications. This makes it easier to setup firewall exceptions. In firewall rule for Agent allow all network activity for amsvc.exe process. Such rule is created automatically in Windows Firewall during setup
• new: support of Google Chrome browser for Internet monitoring
• new: collecting recordings in Activity Monitor from remote computers silently in background without popping up Download progress window
• new: uninstall Agent remotely on any OS and not dependent on what user is logged on
• new: support of Windows 7
• new: view user activity in remote desktop (RDP) sessions on the monitored computer. This means you can now monitor even when user logs in to his office computer remotely from home.
• new: monitored users can not see files with recordings. There are no access rights to files with recordings that are temporarily kept on their computers
• new: Licensing change: now the license is required also for computers where monitoring part of the software is installed, i.e. for manager’s PC. For example, to monitor 10 employee computers by 2 managers from their computers an organization needs 12 computers license

Deep Software has released Activity Monitor version 4.41. This is a maintenance release that includes several important issues fixed. Update is recommended to all customers.

Most changes are made on Agent side, that requires re-installation of Agents on client computers. But Monitor from 4.41 version is compatible with Agents 4.4 and vise versa

Changes in Activity Monitor version 4.41:

• fixed: sometimes user actions were not recorded after fast user switching on Windows XP
• fixed: incorrect fields shown in the bottom part on Email tab in Reports Viewer
• fixed: Agent Description field was always getting replaced with computer name
• fixed: Computers could show up as offline in some situations in a network with Windows Domain
• fixed: Agent Log not recording on computers with international versions of Windows containing non-English characters in “Application Data” folder name
• fixed: Agent log not recording if no Agent password is set

Deep Software has released bugfix build 2241 for Activity Monitor version 4.4. It includes fixes for following issues found in Activity Monitor version 4.4:

• Agent Log not recording on computers with international versions of Windows containing non-English characters in “Application Data” folder name
• Agent log not recording if no Agent password is set

To get the new build simply redownload Activity Monitor from the same location that yo downloaded version 4.4. To apply fixes you need to update Agent installations. There is no need to uninstall Agent, just run the installer or installation script and it will update Agent.

There is no need to download this update if you are no affected by the issues listed above.

Deep Software Inc. announces the release of its employee monitoring software Activity Monitor version 4.4. This major update brings strong data encryption, searchable reports, IntelliSnap™ technology for screenshots and international keylogger.

New Westminster, BC August 6, 2008 — Deep Software Inc., developer of Activity Monitor software, announces the release of Activity Monitor version 4.4. Activity Monitor provides organizations of all sizes with an easy-to-use and affordable set of employee monitoring tools.

This latest version introduces many important improvements. Here are just a few of them:

• Improved security with strongly encrypted Central Logs Database and recordings stored on monitored computers;
• Search reports and filter them by date range, such as today, yesterday, this week, custom range;
• New IntelliSnap™ technology allows viewing remote screen in near live mode while using very little network traffic. IntelliSnap takes screenshots based on user actions, versus just time intervals;
• Top Websites report shows a list of most visited websites for each user.

Activity Monitor 4.4 is available today from the company’s website. Full version for reviews by media is available on request

About Activity Monitor
Activity Monitor’s extensive range of features includes remote desktop viewing with IntelliSnap technology, Internet usage monitoring, application usage monitoring, keylogger, recording of email, chats and much more. Managers can monitor computers remotely in live mode. Activity Monitor will also record all usage information into the secure Central Logs Database located on main computer, usually server. Managers can then view usage reports for any user for selected dates.

Activity Monitor enables an organization to protect its sensitive and proprietary information, protect its employees and increase their productivity, protect its reputation and, ultimately, protect its bottom line. Activity Monitor is available on Windows Vista, XP, 2000 and Windows Server 2003 and 2008. Activity Monitor pricing is based upon the number of monitored computers supported, with a 3-computer license costing US$179.95, and may be purchased securely from the company’s web site and through channel partners.

About Deep Software Inc.
Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of security software products and web analytics solutions for large enterprises, small and medium-sized businesses, as well as home computer users.

Employee monitoring software by SoftActivity offers extended compatibility for international users and support for 64-bit Windows.

New Westminster, BC – Deep Software Inc., developer of Activity Monitor, announced the release of Activity Monitor version 4.3. Activity Monitor provides organizations of all sizes with an easy-to-use and affordable set of employee monitoring tools.

“This release further boosts Activity Monitor’s industry-leading features,” said Yuri Martsinovsky, CEO of Deep Software. “Activity Monitor is now available in 11 languages. A newly developed state-of-the-art keylogger enables the recording of text typed in any language including full support for the IMEs used in languages such as Japanese and Chinese and the accented characters used in Spanish and French.”

This latest version of Activity Monitor also introduces support for the 64-bit Editions of Windows Vista(tm) and Windows XP(tm) and support for deployment via Active Directory.

Employee monitoring has become a business necessity. In the UK, employee use of social networking websites, such as Facebook, is estimated to cost organizations £6.5 billion (around $15.5 billion USD) per year and consume up to 20% of their bandwidth. Despite the enormity of the problem, many businesses are unsure how to deal with it.

“It would appear that most CISO (chief information security officer) and IT directors loathe social networking sites and if they had their way would ban them completely, but what is also coming across loud and clear is that the HR departments actually welcome the use of these sites – so there is a lot of internal pushing and shoving going on between HR and IT over how best to manage these sites.”, said Claire Sellick, director of the event InfoSecurity Europe.

SoftActivity’s Activity Monitor provides a solution to the problem. Organizations can to continue to allow their employees to reap the business benefits of social networking sites while protecting themselves against the costly lost productivity that can result from excessive non work-related use. Additionally, Activity Monitor also helps organizations identify and prevent intellectual property theft and fraudulent activity.
Activity Monitor 4.3 is available today from SoftActivity’s website and through channel partners. For more information, please visit: www.softactivity.com.

About Activity Monitor
Activity Monitor’s extensive range of features includes remote desktop viewing, internet usage monitoring, application usage monitoring, keystroke recording and much more.
Activity Monitor enables an organization to protect its sensitive and proprietary information, protect its employees, protect its reputation and, ultimately, protect its bottom line. Activity Monitor is available on Windows Vista, XP, 2000 and Windows Server 2003.

About Deep Software Inc.
Based in New Westminster, BC, Canada, Deep Software Inc. specializes in the development of security products and web analytics software for large enterprises, small and medium-sized businesses, as well as home PC users. Activity Monitor is developed by SoftActivity, a division of Deep Software Inc.

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Deep Software Inc.
#250-625 Agnes St.
New Westminster, BC
Canada, V3M 5Y4
Contact Us via Online Support Center